Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $15.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
paid life insurance
Employee stock purchase plan
flexible spending accounts
voluntary benefits
Free Shift Meals
flexible schedules
educational benefits
perks and discounts
Employee assistance program
Daily Pay
Job Description
Portillo's is a well-recognized American restaurant chain famous for its Chicago-style hot dogs, Italian beef, and a variety of other delicious menu items. Established with a passion for quality food and exceptional service, Portillo's has grown into a beloved dining destination offering a friendly, family-oriented atmosphere for both guests and employees. The company values Family, Greatness, Energy, and Fun, fostering a workplace environment that encourages teamwork, enthusiasm, and long-term career growth. With locations across multiple states, Portillo's continues to serve millions of customers annually, becoming a standout brand in the fast-casual restaurant industry. The company is committed to creating lifelong memories not only for its guests but also for its Team Members through a safe and welcoming environment.
The Cashier role at Portillo's is an exciting opportunity for individuals who enjoy fast-paced work environments and delivering top-notch customer service. The Cashier is at the forefront of the guest experience, responsible for greeting customers with a friendly smile, taking accurate food and payment orders, and ensuring a smooth and enjoyable visit for every guest. This position demands an energetic and customer-focused team player who can maintain a sense of urgency during busy times to keep lines moving efficiently. Cashiers at Portillo's must have excellent communication skills to describe menu items confidently and answer guest questions accurately.
This role also involves multitasking responsibilities such as managing orders both at the cashier counter and drive-thru, distributing food orders with a personable and engaging approach, and taking catering and take-out orders over the phone. The Cashier must be detail-oriented to check the accuracy of online, catering, and phone orders, accept payments, and, if eligible, serve alcoholic beverages while assisting guests with planning special events. Working hours can include flexibility with shifts, and there are additional pay incentives for late-night shifts, cold weather outdoor work, and holiday hours.
Portillo's offers a competitive pay rate starting at $15.50 per hour and further supplements income with various hourly bonuses. Employees enjoy a range of benefits tailored to support their well-being and career advancement, including free meals during shifts, flexible schedules, educational benefits, and numerous perks and discounts. Team Members are also supported through resources like the Employee Assistance Program (EAP) and daily pay access.
For full-time employees working 30 hours or more weekly, Portillo's provides an extensive benefits package featuring multiple health insurance options with mental health coverage, dental and vision plans, paid life insurance, a 401(k) plan with company matching, and an Employee Stock Purchase Plan called Beef Stock offering stock discounts. Additional voluntary benefits include pet insurance, critical illness coverage, and identity theft protection.
This Cashier position is ideal for motivated individuals aiming to grow within a dynamic company that values its Team Members and offers significant opportunities for personal development and career progression. Portillo's embraces applicants from diverse backgrounds and especially encourages military veterans to apply, respecting their experience and leadership qualities. By joining Portillo's, employees become part of a forward-thinking organization dedicated to excellent food, superior service, and a memorable guest experience while building a rewarding career in the hospitality industry.
The Cashier role at Portillo's is an exciting opportunity for individuals who enjoy fast-paced work environments and delivering top-notch customer service. The Cashier is at the forefront of the guest experience, responsible for greeting customers with a friendly smile, taking accurate food and payment orders, and ensuring a smooth and enjoyable visit for every guest. This position demands an energetic and customer-focused team player who can maintain a sense of urgency during busy times to keep lines moving efficiently. Cashiers at Portillo's must have excellent communication skills to describe menu items confidently and answer guest questions accurately.
This role also involves multitasking responsibilities such as managing orders both at the cashier counter and drive-thru, distributing food orders with a personable and engaging approach, and taking catering and take-out orders over the phone. The Cashier must be detail-oriented to check the accuracy of online, catering, and phone orders, accept payments, and, if eligible, serve alcoholic beverages while assisting guests with planning special events. Working hours can include flexibility with shifts, and there are additional pay incentives for late-night shifts, cold weather outdoor work, and holiday hours.
Portillo's offers a competitive pay rate starting at $15.50 per hour and further supplements income with various hourly bonuses. Employees enjoy a range of benefits tailored to support their well-being and career advancement, including free meals during shifts, flexible schedules, educational benefits, and numerous perks and discounts. Team Members are also supported through resources like the Employee Assistance Program (EAP) and daily pay access.
For full-time employees working 30 hours or more weekly, Portillo's provides an extensive benefits package featuring multiple health insurance options with mental health coverage, dental and vision plans, paid life insurance, a 401(k) plan with company matching, and an Employee Stock Purchase Plan called Beef Stock offering stock discounts. Additional voluntary benefits include pet insurance, critical illness coverage, and identity theft protection.
This Cashier position is ideal for motivated individuals aiming to grow within a dynamic company that values its Team Members and offers significant opportunities for personal development and career progression. Portillo's embraces applicants from diverse backgrounds and especially encourages military veterans to apply, respecting their experience and leadership qualities. By joining Portillo's, employees become part of a forward-thinking organization dedicated to excellent food, superior service, and a memorable guest experience while building a rewarding career in the hospitality industry.
Job Requirements
- High school diploma or equivalent
- Must be able to work flexible hours including nights, weekends, and holidays
- Ability to stand for extended periods
- Must be at least 21 years old to serve alcoholic beverages
- Ability to work in outdoor conditions
- Excellent customer service skills
- Must have reliable transportation for timely arrival
- Previous experience in food service preferred
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Basic math skills for handling payments
- Ability to multitask effectively
- Must be at least 21 years old to serve alcoholic beverages
- Positive attitude and team-oriented mindset
Job Duties
- Greet guests with a friendly smile and provide excellent customer service
- Describe menu items and answer guest questions
- Accurately take orders and payments at cashier counter and drive-thru
- Work with a sense of urgency to keep lines moving
- Collaborate as a team player to assist others
- Distribute food orders while engaging guests with rhymes or freestyle
- Take catering and take-out orders over the phone and ensure order accuracy
- Check online, catering, and phone orders
- Accept payments and serve alcoholic beverages when applicable
- Assist guests with event planning
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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