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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Benefits
career growth
dynamic work environment
401k
Paid Time Off
Sick Time
Health Insurance
Vision Insurance
Dental Insurance
Food and beverage discounts
Job Description
The Buttery is an esteemed local eatery and village bakery & patisserie renowned for its exceptional specialty coffee and unique retail environment. Rooted in a belief that serving outstanding food and drink is just one part of the experience, The Buttery cultivates a warm and welcoming community space where people can gather, connect, and enjoy comfort and quality in every visit. With a commitment to great hospitality, The Buttery has become a beloved destination that delights customers with thoughtfully crafted menus and a friendly atmosphere. The company embraces a collective spirit, bringing together a passionate team focused on building a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience handling cash transactions preferred
- Ability to work in a fast-paced environment
- Strong interpersonal and communication skills
- Availability to work weekends and holidays
- Ability to stand for extended periods
- Basic math skills
- Must be detail-oriented and organized
Job Qualifications
- 1+ year of experience in high-volume coffee or a customer-facing role in food, beverage, or retail is preferred
- Strong time management, organization, and communication skills, with the ability to stay focused and efficient in a fast-paced environment
- Genuine passion for hospitality, with a love for great food and drink and a commitment to delivering exceptional service
- Team-oriented and self-motivated, with a positive attitude, eagerness to learn, and willingness to support and uplift others
Job Duties
- Provide exceptional service by warmly greeting guests, accurately taking made-to-order food and beverage requests, and entering orders into the POS system with precision
- Handle all cash, credit card, and digital transactions responsibly, ensuring accurate cash drawer management, correct change distribution, and balanced registers at the beginning and end of each shift
- Maintain clear and consistent communication with kitchen and bar teams to ensure order accuracy, proper modifications, and timely service
- Demonstrate strong food knowledge by confidently answering questions about ingredients, preparation methods, and menu options, and by making thoughtful recommendations
- Maintain a clean, organized, and efficient front counter area, ensuring menus, receipt paper, and supplies are fully stocked and the space remains welcoming and orderly
- Monitor guest flow and wait times, helping to keep lines moving efficiently while maintaining a calm and hospitable presence
- Uphold service standards by collaborating with leadership to address guest concerns, reinforce quality expectations, and contribute to a respectful, team-oriented culture
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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