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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $18.75
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
associate discount
Job Description
JCPenney is a renowned and iconic American retail company that has been serving diverse, working American families for over 120 years. Known for its inclusive shopping experience, JCPenney offers a broad portfolio of fashion, apparel, home goods, beauty products, and jewelry from both national and private brands. The company also provides personalized services such as salons, portrait studios, and optical centers, ensuring a comprehensive and satisfying shopping experience for its customers. With more than 650 stores in the United States and Puerto Rico and a robust online presence through jcp.com, JCPenney meets customers' needs wherever and however they prefer to... Show More
Job Requirements
- High school diploma or equivalent
- availability to work flexible hours including evenings, weekends, and holidays
- ability to stand for extended periods
- basic math skills
- ability to communicate clearly and politely with customers
- willingness to learn and follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- previous retail or cashier experience preferred
- strong customer service skills
- ability to operate point of sale systems
- effective communication and interpersonal skills
- problem-solving and decision-making abilities
- ability to work in a fast-paced environment
Job Duties
- Greet and assist customers while providing excellent customer service
- demonstrate company behaviors consistently
- partner with team members for additional support
- resolve customer problems and assist with credit, rewards, and gift card programs
- promote company sales and customer service programs
- complete checkout processes including returns and re-ticketing
- assist with signing and merchandising standards at checkouts
- stock and merchandise impulse fixtures and replenishment
- call for assistance when needed
- utilize point of sale systems on mobile devices for line management
- assist with Omnichannel efforts
- support recovery, put backs, and fitting room maintenance
- participate in annual inventory processes
- support company shrink and safety initiatives
- meet established performance standards consistently including sales, customer service, productivity, and attendance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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