Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Weekly Payroll
Health Insurance
Paid Time Off
Employee Discounts
Uniform allowance
Career development opportunities
Diverse and inclusive workplace
Job Description
Fly Away Valet at San Antonio International Airport (SAT) is a premier valet parking service provider dedicated to offering outstanding customer service and efficient vehicle management. Operated by Jacobsen|Daniels, a company renowned for excellence in the hospitality and parking industry, Fly Away Valet ensures a seamless parking experience for travelers and visitors. Jacobsen|Daniels upholds equal opportunity employment principles and values diversity, making it a welcoming and inclusive employer. The location at San Antonio International Airport benefits from its strategic positioning in a major travel hub, accommodating thousands of guests requiring dependable valet services. The team at Fly Away Valet focuses... Show More
Job Requirements
- Ability to work full-time
- Must be non-exempt employee
- Ability to work outdoors in various weather conditions
- Must be able to stand and walk for extended periods
- Physical ability to bend, stoop, squat, and lift as needed
- Able to move luggage in and out of vehicles
- Must have no arrest record within the last 10 years
- Must pass airport security clearance
- Must comply with company standard operating procedures
- Ability to maintain a neat and organized work area
Job Qualifications
- High school diploma or equivalent preferred
- At least 1 year of experience in the hospitality industry preferred
- Experience in guest or customer service roles
- Strong communication skills
- Ability to work in a team and independently
- Excellent time management skills
- Strong problem-solving and listening abilities
- Ability to pass airport security clearance
- Ability to obtain a criminal history report and drug test results
Job Duties
- Greet arriving guests, provide courteous, efficient, and enthusiastic service for valet parking requests
- Verify the cash bank and supplies at the start of each shift
- Issue tickets to customers and record required information
- Collect payments via cash, credit card, or validation securing cash per company procedures
- Process exception transactions such as lost tickets according to company policy
- Provide correct change and issue receipts for all transactions
- Complete daily shift paperwork accurately, including transaction counts and vehicle logs
- Inspect vehicles and note any pre-existing damage
- Notify guests of vehicle condition and record relevant information
- Secure guest keys and assign designated parking locations
- Accommodate guests requiring special assistance
- Report security issues and help avoid traffic congestion
- Assist guests with luggage
- Respond to emergency situations as needed
- Maintain a neat and tidy valet and cashier booth area
- Quote prices for parking services upon customer request
- Resolve guest complaints within authority and escalate when necessary
- Notify management of unusual events or thefts
- Promote high levels of customer service and guest satisfaction
- Respond effectively to guest inquiries
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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