
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $15.16
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
flexible schedule
Food discount
Job Description
Torchy’s Tacos began its flavorful journey in 2006 in Austin, Texas, starting with a simple food trailer and the visionary efforts of a dedicated executive chef. Over the years, Torchy’s has grown to become a nationally recognized restaurant brand, renowned for its innovative menu, commitment to quality, and exceptional guest experience. The company operates numerous locations nationwide, each upholding the flagship’s founder-driven spirit of creativity and community engagement. As a restaurant that blends authentic Texas spirit with a modern casual dining atmosphere, Torchy’s appeals to a diverse customer base seeking bold flavors and welcoming environments.
Joining Torchy’s means becoming part of a vibrant Hospitality Team that prioritizes guest satisfaction at every interaction. The Cashier/Runner role is essential within this team, serving as the heart and soul of the customer experience. This position is more than just taking orders and delivering food—it involves greeting guests warmly, anticipating their needs, and ensuring every visit leaves a lasting positive impression. At Torchy’s, every guest’s experience matters, and the Cashier/Runner plays a key role in creating an inviting atmosphere where customers feel valued and eager to return.
This position runs on a fast-paced rhythm, managing point-of-sale transactions efficiently and accurately while simultaneously engaging guests with personalized suggestions and menu knowledge. The Cashier/Runner must master the menu, including new promotions, to offer thoughtful recommendations that cater to various dietary preferences. As part of the dining room service, runners deliver orders promptly and ensure all guests are satisfied, offering refills and identifying ways to exceed expectations.
Cleanliness and teamwork are critical components of the role. The Cashier/Runner keeps the front-of-house areas neat and organized to maintain an inviting look. Working closely with managers, kitchen staff, and fellow hospitality team members, the Cashier/Runner helps resolve challenges smoothly, fostering a seamless dining experience for guests. Additional duties may be assigned to support overall restaurant operations.
Torchy’s values employees who bring outgoing personalities and excellent communication skills, with the ability to listen actively and adapt swiftly to changing circumstances, whether managing a lunch rush or assisting with special requests. Attention to detail ensures accurate orders and responsive guest service, reinforcing the brand’s reputation for top-tier hospitality.
This role offers a competitive hourly wage with tips, flexible schedules, and opportunities for advancement within a dynamic and supportive work environment. Full-time team members have access to comprehensive benefits, including medical, dental, and vision coverage after one year of employment, retirement plans after six months, and paid time off. Torchy’s commitment to its team extends beyond the workplace through initiatives like the Torchy’s Family Foundation, which supports employees in times of need and crisis. If you are passionate about hospitality, eager to deliver memorable guest experiences, and ready to be part of a growing, energetic team, the Cashier/Runner position at Torchy's Tacos is an excellent opportunity to develop your skills and enjoy meaningful work in a thriving company.
Joining Torchy’s means becoming part of a vibrant Hospitality Team that prioritizes guest satisfaction at every interaction. The Cashier/Runner role is essential within this team, serving as the heart and soul of the customer experience. This position is more than just taking orders and delivering food—it involves greeting guests warmly, anticipating their needs, and ensuring every visit leaves a lasting positive impression. At Torchy’s, every guest’s experience matters, and the Cashier/Runner plays a key role in creating an inviting atmosphere where customers feel valued and eager to return.
This position runs on a fast-paced rhythm, managing point-of-sale transactions efficiently and accurately while simultaneously engaging guests with personalized suggestions and menu knowledge. The Cashier/Runner must master the menu, including new promotions, to offer thoughtful recommendations that cater to various dietary preferences. As part of the dining room service, runners deliver orders promptly and ensure all guests are satisfied, offering refills and identifying ways to exceed expectations.
Cleanliness and teamwork are critical components of the role. The Cashier/Runner keeps the front-of-house areas neat and organized to maintain an inviting look. Working closely with managers, kitchen staff, and fellow hospitality team members, the Cashier/Runner helps resolve challenges smoothly, fostering a seamless dining experience for guests. Additional duties may be assigned to support overall restaurant operations.
Torchy’s values employees who bring outgoing personalities and excellent communication skills, with the ability to listen actively and adapt swiftly to changing circumstances, whether managing a lunch rush or assisting with special requests. Attention to detail ensures accurate orders and responsive guest service, reinforcing the brand’s reputation for top-tier hospitality.
This role offers a competitive hourly wage with tips, flexible schedules, and opportunities for advancement within a dynamic and supportive work environment. Full-time team members have access to comprehensive benefits, including medical, dental, and vision coverage after one year of employment, retirement plans after six months, and paid time off. Torchy’s commitment to its team extends beyond the workplace through initiatives like the Torchy’s Family Foundation, which supports employees in times of need and crisis. If you are passionate about hospitality, eager to deliver memorable guest experiences, and ready to be part of a growing, energetic team, the Cashier/Runner position at Torchy's Tacos is an excellent opportunity to develop your skills and enjoy meaningful work in a thriving company.
Job Requirements
- Strong verbal communication skills
- Availability to work a flexible schedule
- Must meet state and local requirements for Food Handler’s and Alcohol Server certifications
- Certification(s) must be obtained by the first day or within the timeline required by the location
- Must be able to lift, push, pull or carry objects up to 40 lbs
- Must be able to stand for several hours and walk for long periods of time
- Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights
Job Qualifications
- Strong verbal communication skills
- Availability to work a flexible schedule
- Must meet state and local requirements for Food Handler’s and Alcohol Server certifications
- Certification(s) must be obtained by the first day or within the timeline required by the location
- Preferred 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry
- Preferred 2 years of experience using point-of-sale systems
Job Duties
- Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate
- Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's
- Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight guests
- Run food to tables, ensuring that every guest receives their order correctly and with speed
- Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations
- Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting
- Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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