Cashier & Customer Service

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $15.75
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Training and Development
friendly work environment

Job Description

Dave & Buster's Providence is a premier entertainment and dining destination located in Providence, Rhode Island. Known for its vibrant atmosphere, diverse gaming options, and delicious food and beverage offerings, Dave & Buster's combines the excitement of an arcade with a full-service restaurant and bar. This establishment appeals to a wide range of customers, from families to young adults, offering an engaging environment where guests can enjoy high-quality entertainment alongside exceptional dining experiences. As part of a nationally recognized brand, Dave & Buster's Providence is committed to delivering outstanding customer service and creating memorable experiences for all its patrons.

We are currently seeking a full-time or part-time Cashier and Customer Service team member to join our dynamic team. This role is essential within our operations, blending hospitality with operational efficiency to ensure smooth daily transactions and guest satisfaction. The Cashier and Customer Service associate will be responsible for handling monetary transactions using cash registers, POS terminals, and electronic scanners while maintaining a welcoming and orderly front-of-house environment. This position demands a reliable and detail-oriented individual who thrives in a fast-paced setting and exhibits excellent customer service skills. You will greet guests as they arrive, answer their questions, and assist with orders, ensuring each customer feels valued and appreciated. Accuracy in handling payments, making change, and balancing cash registers is critical, as is maintaining knowledge of our products and customer policies. Attention to cleanliness and restocking duties will contribute to the overall positive guest experience. This opportunity offers the chance to be part of a lively team and develop valuable skills in retail operations and customer relations. Dedicated team members who perform well may find opportunities for growth within the company. Our location values dependability, communication, and a customer-first attitude, making it an ideal workplace for individuals looking to build a career in the hospitality and entertainment industry.

Job Requirements

  • High school diploma or equivalent
  • Previous cashier or customer service experience preferred
  • Ability to operate cash registers and scanners
  • Strong communication skills
  • Good attention to detail
  • Reliable and punctual
  • Ability to work flexible hours including nights and weekends

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent customer service skills
  • Strong verbal communication abilities
  • Ability to operate cash registers and POS systems
  • Basic mathematical skills for handling transactions
  • Knowledge of products, services, and customer policies
  • Dependable and reliable work ethic

Job Duties

  • Use cash registers and POS terminals to process transactions
  • Greet customers and answer questions
  • Take orders and enter them accurately
  • Handle payments and give correct change
  • Balance the cash register at beginning and end of shifts
  • Maintain cleanliness and orderliness of the front of house
  • Restock items and answer phone calls

Job Criteria

Experience

No experience required


Job Location

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