Cashier & Customer Service

Bread Zeppelin located at 260 N. Kimball Ave in Southlake, TX is a well-regarded establishment known for delivering quality baked goods and exceptional customer experiences. As a bakery and cafe that focuses both on quality food and outstanding service, Bread Zeppelin emphasizes creating a welcoming environment for all guests. The company is committed to combining the art of bakery with excellent hospitality, making it a beloved spot in the Southlake community. Whether you are a local resident or a visitor, Bread Zeppelin aims to provide a memorable dining experience through freshly baked items and attentive customer interactions.

We are currently seeking a full-time or part-time Cashier and Customer Service team member to join our team. This role is a dynamic blend of hospitality and operational responsibilities, ideal for someone who thrives in a fast-paced, guest-focused environment. As a vital member of our front-of-house team, the Cashier and Customer Service representative will engage directly with customers, ensuring their needs are met throughout their visit. Utilizing cash registers, POS terminals, and electronic scanners, the role involves accurately processing transactions while maintaining the highest standards of customer service. Attention to detail is critical, as the cashier will manage cash flow, balance registers, and ensure all monetary exchanges are precise.

In addition to processing sales, the role includes maintaining the cleanliness and organization of the front of the house, restocking merchandise, and managing incoming calls. This position requires a dependable and friendly individual who can provide a warm welcome to every guest, answer their questions knowledgeably, and take accurate orders. Exceptional communication and customer service skills are essential for success in this role, as well as the ability to work collaboratively with team members to uphold an environment that is safe, clean, and inviting.

Ideal candidates will have a high school diploma or equivalent and prefer prior experience in cashiering or customer service roles. Mathematical skills are necessary to calculate change and refunds accurately, and familiarity with operating retail equipment like cash registers and scanners is a plus. Knowledge of Bread Zeppelin's products, customer policies, and sanitary practices will enhance the candidate's ability to represent the brand professionally. Maintaining a polished and professional appearance is also expected to reflect the restaurant’s commitment to quality and guest satisfaction.

This position not only offers the chance to build valuable skills in customer service and retail operations but also to be a part of a positive team that values collaboration and excellence. Whether you are looking for part-time hours or a full-time career opportunity, Bread Zeppelin provides a supportive environment where your contribution will directly impact customer experience and satisfaction. Join us in delivering delicious food and outstanding service in a setting that values every team member's role in the success of the restaurant.