Chicken Express logo

Cashier & Customer Service

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

flexible schedule
employee discount
friendly work environment
training provided
Opportunities for advancement

Job Description

Chicken Express - Bedford is a well-established fast-food restaurant located in Bedford, TX, known for its delicious fried chicken and exceptional customer service. As part of a popular chain, Chicken Express is committed to providing a welcoming and enjoyable dining experience for all guests. The Bedford location operates with a focus on quality food, efficient service, and a clean environment, making it a favored destination for families, professionals, and locals seeking quick yet satisfying meals. With a strong emphasis on hospitality, the restaurant values team members who contribute to a positive atmosphere and help uphold the brand's trusted reputation. Whether you are looking for full-time or part-time employment, Chicken Express - Bedford offers a flexible and dynamic workplace that fosters growth and teamwork. The Cashier and Customer Service team member plays an integral role in enhancing the customer experience by acting as the frontline ambassador of the restaurant. This position combines hospitality and operational duties, requiring the ability to interact courteously with guests while efficiently managing transactions using cash registers, POS terminals, electronic scanners, and other related equipment. Team members are responsible for handling monetary transactions accurately and professionally, ensuring that guests receive friendly service and prompt attention to their needs. Moreover, this role involves maintaining orderliness at the front of the house, restocking items as needed, and occasionally answering the phone, making it essential for candidates to be adaptable and dependable. Candidates with a strong attention to detail will thrive in this position, as tasks include balancing the cash register at the start and end of shifts and confirming correctness in all financial transactions. The capacity to promote menu items and engage guests with a positive attitude directly influences customer satisfaction and repeat visits, which are critical to the restaurant's ongoing success. Chicken Express - Bedford seeks team members who demonstrate excellent verbal communication and mathematical skills, are knowledgeable about the menu and policies, and can handle customer interactions tactfully, including resolving complaints. This is a great opportunity for individuals who enjoy a fast-paced work environment, have a passion for customer service, and wish to be part of a team that values quality and courtesy. By joining the team, you'll play a crucial role in delivering a memorable dining experience that encourages guests to return frequently. Whether you are starting your career in the food service industry or looking to enhance your skills in customer engagement and retail operations, this position offers valuable experience and opportunities for growth.

Job Requirements

  • high school diploma or equivalent
  • excellent customer service skills
  • excellent verbal communication skills
  • ability to operate cash registers and related equipment
  • basic mathematical skills
  • dependable and reliable
  • attention to detail

Job Qualifications

  • high school diploma or equivalent
  • excellent customer service skills
  • excellent verbal communication skills
  • ability to operate available equipment such as cash registers calculators or scanners
  • mathematical skills to make change and give refunds
  • knowledgeable about the products services and customer-related policies at Chicken Express Bedford

Job Duties

  • greet guests and answer any questions
  • promote products and menu items
  • handle and process customer payments
  • issue receipts and refunds as necessary
  • handle and resolve customer complaints
  • maintain a clean and tidy counter area
  • restock items needed for counter area

Job Criteria

Experience

No experience required


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