Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $15.10 - $20.40
clock

Work Schedule

Standard Hours
diamond

Benefits

Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
Paid personal holiday
paid Volunteer Time Off

Job Description

Floor & Decor is a leading specialty retailer dedicated to providing professional-quality hard surface flooring and related accessories to both professional installers and do-it-yourself customers. Established as an industry leader, Floor & Decor has built a reputation for offering an extensive selection of products including tile, wood, laminate, and natural stone flooring. The company prides itself on its commitment to exceptional customer service, a knowledgeable sales force, and an engaging in-store experience designed to empower customers to complete their flooring projects with confidence and satisfaction. With a robust presence across the United States, Floor & Decor combines high-quality products with competitive pricing, making it a preferred destination for customers ranging from homeowners to commercial builders.

As a Cashier (Customer Service Associate) at Floor & Decor, you play a pivotal role as the first and final point of contact for customers visiting the store. This position offers both full-time and part-time opportunities with a competitive pay range from $15.10 to $20.40 per hour. Cashiers are essential team members responsible for delivering outstanding customer service through greeting customers warmly, efficiently processing purchases using the point of sale system, handling product returns, and performing basic cash office functions. The role goes beyond transactional duties to ensure every customer has a positive and memorable experience while shopping. Cashiers connect with customers by engaging in friendly conversations about their projects, recommending products tailored to their needs, and instilling excitement about their purchases. This role demands honesty, accountability, and a hardworking entrepreneurial spirit.

Additional responsibilities include complying with safety protocols, maintaining professionalism aligned with the company’s core values, stocking and tagging merchandise, creating price tags and signage, and assisting with store operations such as opening and closing registers. Employees are occasionally exposed to a warehouse environment with moving vehicles and must be capable of physical tasks such as lifting up to 50 pounds, standing, walking, and other sensory activities essential to store operations. The position values inclusivity and equal employment opportunities, ensuring a supportive workplace that honors diversity and provides reasonable accommodations for qualified individuals with disabilities. This dynamic role is perfect for motivated individuals seeking a customer-focused position with opportunities for career advancement within a reputable and growing retail company.

Job Requirements

  • Must be 18 years or older
  • knowledge of basic math skills
  • customer service experience
  • potential travel to other stores for support

Job Qualifications

  • Knowledge of basic math skills
  • customer service experience
  • friendly and enthusiastic personality
  • honest and accountable
  • hardworking and entrepreneurial spirit

Job Duties

  • Greet every customer in a helpful and courteous manner
  • connect with customers, ask about their projects, recommend our products and excite customers about their purchase
  • provide above and beyond customer service and exceed customer expectations
  • demonstrate and understand compliance of the company’s safety processes
  • act and work in a manner consistent with the company’s core values
  • process customers at checkout using the point of sale (POS) system
  • process customer refunds and exchanges according to established guidelines

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef