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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.10 - $20.40
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Work Schedule

Standard Hours
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Benefits

Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
Paid personal holiday
paid Volunteer Time Off

Job Description

Floor & Decor is a leading specialty retailer dedicated to providing professional-quality hard surface flooring and related accessories to both professional installers and do-it-yourself customers. Established as an industry leader, Floor & Decor has built a reputation for offering an extensive selection of products including tile, wood, laminate, and natural stone flooring. The company prides itself on its commitment to exceptional customer service, a knowledgeable sales force, and an engaging in-store experience designed to empower customers to complete their flooring projects with confidence and satisfaction. With a robust presence across the United States, Floor & Decor combines high-quality products with... Show More

Job Requirements

  • Must be 18 years or older
  • knowledge of basic math skills
  • customer service experience
  • potential travel to other stores for support

Job Qualifications

  • Knowledge of basic math skills
  • customer service experience
  • friendly and enthusiastic personality
  • honest and accountable
  • hardworking and entrepreneurial spirit

Job Duties

  • Greet every customer in a helpful and courteous manner
  • connect with customers, ask about their projects, recommend our products and excite customers about their purchase
  • provide above and beyond customer service and exceed customer expectations
  • demonstrate and understand compliance of the company’s safety processes
  • act and work in a manner consistent with the company’s core values
  • process customers at checkout using the point of sale (POS) system
  • process customer refunds and exchanges according to established guidelines

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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