Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.20 - $16.53
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a leading travel center and truck stop operator in the United States renowned for creating dynamic and inclusive environments for both employees and guests. The company specializes in serving professional drivers, commuters, vacationers, and all other travelers by offering essential services such as clean showers, quality meals, and fueling options. With a distinctive focus on fostering a welcoming atmosphere that celebrates diversity and supports innovation, Pilot Company continues to be a preferred stop on the road for millions of guests. The organization prides itself on its commitment to providing outstanding customer service and a positive work culture where every team member can thrive and grow.The company offers a broad range of opportunities across its travel centers and associated restaurants, emphasizing internal growth by training employees in multiple roles beyond their initial positions. This commitment to career development sets Pilot Company apart as an employer that values long-term career journeys and invests in its workforce for lasting success. The employment type primarily involves part-time and full-time roles with competitive pay rates starting between $12.20 and $16.53 per hour, designed to attract enthusiastic and dedicated individuals who are passionate about team building and exceptional service. The role presented here is a team member position focused on delivering a welcoming and efficient experience for all guests, ensuring cleanliness, inventory management, and accurate transaction processing. This position is pivotal in maintaining the high standards of service and operational excellence that Pilot Company is known for, contributing directly to guest satisfaction, repeat business, and positive team dynamics. Team members at Pilot Company have the responsibility to provide fast, friendly, and clean service to guests, support inventory control, operate cash registers efficiently, and maintain the overall appearance of the restaurant. The role requires a blend of customer service skills, teamwork, and the ability to handle cash and technology effectively. The company places a strong emphasis on creating a guest-focused culture where every staff member plays a vital role in enhancing each guest’s visit. In addition to a positive work environment, employees benefit from a comprehensive suite of programs including weekly pay, fuel discounts, free daily meals, affordable health plans for full-time employees, paid time off, family leave, and additional wellness and recognition programs. With a focus on inclusivity, Pilot Company encourages applicants from diverse backgrounds and actively supports military applicants, welcoming all qualified individuals to join their team and start a fulfilling career journey with the organization. This role is an excellent opportunity for those who are enthusiastic about customer interaction, value teamwork, and seek meaningful employment within a supportive company that invests in its employees' well-being and professional growth.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service preferred
  • basic math skills
  • ability to handle cash transactions accurately
  • ability to work flexible hours including nights, weekends, and holidays
  • strong communication skills
  • ability to stand for extended periods
  • ability to maintain cleanliness and organization

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Mid Level (3-7 years)


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