Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $23.78
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a leading operator of travel centers and convenience stores across the United States, known for its commitment to excellent customer service and fostering a positive, inclusive work environment. Established with the vision to provide essential services for professional drivers, commuters, and travelers, the company has since expanded its mission to ensure that every guest experiences a welcoming and helpful atmosphere whenever they stop by. With pay rates starting between $20.00 - $23.78 per hour, Pilot Company emphasizes the importance of team collaboration, customer satisfaction, and continuous opportunities for growth. The company not only values diversity in its workforce but also celebrates it as a driving force behind creativity, innovation, and positivity in the workplace. Their culture promotes inclusiveness where every team member is encouraged to contribute their unique skills to enhance the overall guest experience.

This role at Pilot Company offers a dynamic work environment where no two days are the same. Team members have the unique opportunity to create a friendly, inclusive atmosphere that caters to a broad and diverse customer base including professional drivers stopping for clean showers, commuters grabbing their morning coffee, and vacationers in need of a quick snack or meal. The company provides comprehensive training and promotes cross-role opportunities within its travel centers and restaurants, ensuring employees can develop their careers in various capacities over time. The role focuses on delivering fast, friendly, and clean service to guests, maintaining inventory accuracy, operating cash registers efficiently, and ensuring the overall cleanliness and appearance of the restaurant. Getting to work as part of a dedicated team, providing excellent guest service, and contributing to a positive environment makes this role both fulfilling and rewarding. Additionally, Pilot Company offers a competitive benefits package including weekly pay, fuel discounts, free meals, affordable health plans for full-time employees, paid time off, and family leave, all designed to support team members in their professional and personal lives.

Job Requirements

  • High school diploma or equivalent
  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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