Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Range $12.20 - $16.53
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
Fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
401(k) retirement savings plan
Adoption assistance
Wellness Program
Reward and Recognition Program
Professional Development

Job Description

Pilot Company is a leading provider of travel centers and convenience stores across North America, dedicated to serving the needs of professional drivers and travelers alike. As a well-established company in the transportation and logistics support sector, Pilot Company prides itself on creating a dynamic, customer-focused environment where the workforce is encouraged to grow both personally and professionally. The company is widely recognized for fostering an inclusive atmosphere that values teamwork, innovation, and a commitment to excellent guest service. With travel centers strategically located, Pilot Company supports the journeys of commuters, vacationers, and commercial drivers by providing a wide range of services including clean showers, quality food options, and convenience items essential for long trips.

Pilot Company offers competitive pay rates starting between $12.20 and $16.53 per hour, making it an attractive opportunity for individuals seeking hourly employment in a vibrant and fast-paced setting. The company also provides numerous benefits such as weekly pay, a 15 cent fuel discount, free daily meals, and access to low-cost health plans for full-time team members. Paid time off, family leave, professional development pathways, and a 401(k) retirement savings plan underscore the company’s commitment to supporting its employees’ well-being and career advancement.

The role of a team member at Pilot Company emphasizes outstanding guest service and maintaining the cleanliness and overall positive environment of the travel center’s restaurant and retail areas. Each day brings unique challenges and interactions, as team members engage with diverse customers including professional drivers stopping for essential services, commuters grabbing breakfast, and families on vacation needing snacks and travel essentials. The position demands friendly, efficient service to ensure every guest’s visit is enjoyable and meets their needs.

In this role, team members are tasked with operating cash registers accurately, managing inventory to ensure products are well-stocked and fresh, and upholding the highest standards of cleanliness and organization within the restaurant. Team members work closely with others, promoting collaboration and a strong team ethic. Pilot Company values employees who exhibit a positive attitude, adaptability, and a genuine desire to contribute to a guest-focused culture.

Employees also have the opportunity to explore other roles within the travel center and restaurant settings, as the company encourages cross-training and skill development among its workforce. This mobility potential offers a pathway for career growth and diversification, helping employees build a long-term career with Pilot Company. The company actively promotes diversity and inclusion, welcoming applications from all qualified individuals regardless of race, color, religion, sex, national origin, disability status, veteran status, or other protected characteristics. Military personnel are especially encouraged to apply, reflecting the company’s support for veterans.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service preferred
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong communication skills
  • Basic computer literacy

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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