Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.60 - $15.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a well-established travel center and convenience store company dedicated to providing exceptional services to professional drivers, commuters, and vacationers across the country. With a strong emphasis on creating an inclusive and welcoming environment, Pilot Company promotes a vibrant culture where diversity is not only embraced but celebrated. Recognized for its commitment to customer service, innovation, and positivity, the company fosters a workplace that encourages team members to contribute creatively and grow professionally. Pilot Company places a strong focus on customer satisfaction by ensuring every guest experience is pleasant, whether they're stopping in for a clean shower, grabbing a quick coffee, or purchasing their favorite snack for the road.

The role being offered is a front-line Team Member position within Pilot Company's travel centers and restaurants. This role is crucial in maintaining the quality of service and cleanliness that customers expect from the brand. Team Members are responsible for serving guests quickly and with a friendly attitude, maintaining the restaurant's overall appearance, managing inventory, and operating cash registers efficiently. This position offers starting pay rates between $11.60 and $15.70 per hour, highlighting the company’s commitment to competitive compensation. Beyond the standard duties, Pilot Company encourages its team members to explore various roles within the organization, providing ample opportunities for cross-training and career advancement. Whether new to the job market or seasoned in customer service, team members will find a collaborative environment where teamwork is valued and diversity drives the success of the operation.

Employment with Pilot Company comes with numerous benefits designed to support both personal and professional growth. These include weekly pay, a 15-cent fuel discount to help offset travel expenses, free daily meals, and access to low-cost health insurance plans for full-time employees. Paid time off and family leave policies ensure team members have the balance they need between work and personal life. The company also fosters an inclusive hiring policy where applicants are considered regardless of race, color, religion, sex, national origin, disability, or veteran status. Military applicants are especially encouraged to apply, reflecting the company’s respect for service members.

Team members at Pilot Company enjoy a dynamic and fast-paced work environment where no two days are the same. The role is well-suited to individuals who thrive in a team setting, are customer-focused, and eager to contribute positively to their workplace. With an emphasis on guest service and maintaining a clean, welcoming space, the position demands attentiveness, dedication, and a proactive attitude. In addition to the frontline duties, Pilot Company supports professional development and offers programs like wellness initiatives, reward and recognition schemes, and 401(k) retirement savings plans. Assistance with adoption and opportunities for professional growth further make this role a desirable position for those seeking a stable and fulfilling career in the convenience and travel center industry.

Job Requirements

  • High school diploma or equivalent
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Availability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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