Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.60 - $15.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a leading travel center operator committed to providing an exceptional experience for travelers and customers across the nation. Known for its dedication to customer service and an inclusive atmosphere, Pilot Company operates a network of travel centers that serve a wide variety of guests, from professional drivers seeking clean showers and rest stops to commuters grabbing their morning coffee and vacationers looking for convenient snacks and fuel along their journeys. The company fosters a dynamic and engaging environment where team members contribute to a positive guest experience every day. Pilot Company embraces diversity not only in its customer base but also among its employees, fostering creativity, innovation, and a welcoming culture for all. This company is continually expanding its services and roles, offering employees numerous growth opportunities and the chance to cross-train in various positions within travel centers and restaurants. This approach ensures team members can develop their skills and explore different career paths within the company.

The role offered is designed for those passionate about team building, customer service, and engaging with diverse groups of people. As a team member at Pilot Company, you will be expected to deliver fast, friendly, and clean service while maintaining inventory and operating cash registers efficiently. Additionally, keeping the restaurant's appearance clean and welcoming is a crucial part of the job to enhance guest satisfaction. This position offers an hourly pay rate starting between $11.60 and $15.70, reflecting the company’s commitment to fair compensation for valuable team contributions. Beyond monetary compensation, the company provides various benefits such as weekly pay, fuel discounts, free daily meals, affordable health insurance options for full-time employees, paid time off, and family leave, supporting both professional and personal wellbeing. Pilot Company also encourages applications from military personnel and is committed to equal employment opportunities regardless of race, color, religion, sex, national origin, disability, or veteran status. Working at Pilot Company means joining a team dedicated to making every guest’s travel stop memorable and every employee’s career path rewarding.

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • basic math skills for handling transactions
  • capability to stand and walk for extended periods
  • ability to communicate effectively with guests and team members
  • willingness to work varied shifts including nights, weekends, and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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