Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $12.00 - $16.25
clock

Work Schedule

Flexible
Day Shifts
diamond

Benefits

Paid Time Off
employee discount
flexible schedule
Training and development opportunities
friendly work environment

Job Description

Dunkin' is a globally recognized restaurant brand renowned for its high-quality coffee, donuts, and other food and beverage offerings. Established over 70 years ago, Dunkin' has grown into a beloved destination for customers seeking quick, flavorful, and convenient dining experiences. The company prides itself on its commitment to customer satisfaction, efficient service, and maintaining a clean, welcoming environment for every guest. Dunkin's franchises operate across various locations, each dedicated to delivering the brand's signature menu and exceptional customer service. Known for its dynamic and team-oriented work culture, working at Dunkin' offers employees the chance to be part of a fast-paced, customer-focused environment that values growth and learning.

The role of a Dunkin' Restaurant Team Member is vital to the overall success of the restaurant operations. This position involves preparing food and beverages that meet Dunkin's operational standards, ensuring each order is made accurately and served promptly. Team Members are expected to follow the brand's established recipes, food safety protocols, and customer service guidelines to uphold quality and consistency. They interact directly with guests, whether taking orders at the front counter or drive-thru, answering menu-related questions including limited-time offers, and handling payments when applicable. Maintaining cleanliness and organization in all service and preparation areas is also a critical part of the role, contributing to a safe and pleasant environment for both staff and customers.

Candidates in this role will engage in various tasks, such as assembling and packaging orders, stocking supplies, cleaning equipment, and keeping the workstation orderly. Team Members must be adaptable, working well under pressure in a fast-paced setting while maintaining a positive attitude and a strong focus on guest satisfaction. The ability to communicate clearly and effectively with managers and co-workers is essential in fostering teamwork and ensuring efficient operations. Physical aspects of the role include standing for extended periods, repetitive movements, and lifting items up to 20 pounds.

This entry-level position is ideal for those with little to no prior experience in the food service industry, providing comprehensive on-the-job training and opportunities for personal and professional development. With no specific educational requirements, the role is accessible to a broad range of applicants who demonstrate punctuality, honesty, willingness to learn, and a guest-focused mindset. Overall, a Dunkin' Restaurant Team Member plays a key role in delivering the signature Dunkin' experience, supporting the company's commitment to quality, speed, and excellent service standards.

Job Requirements

  • None
  • Ability to stand on feet for long periods
  • Ability to perform repetitive motion including bending, stooping, and reaching
  • Ability to lift objects, including boxes, ice, and product up to 20lbs if applicable
  • Ability to work in a small space

Job Qualifications

  • None
  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and adapt to change
  • Guest focused

Job Duties

  • Follow brand standards, recipes, and systems
  • Follow food safety standards
  • Prepare food and beverages
  • Assemble and package orders
  • Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
  • Maintain a clean and organized workstation
  • Clean equipment, service areas, and guest areas
  • Stock items, such as cups, lids, etc. at the workstation
  • Take orders at the Drive Thru or Front Counter and handle payments if applicable
  • Meet speed of service standards while delivering accurate orders to guests
  • Serve and communicate with guests
  • Maintain a guest-focused culture in the restaurant
  • Communicate effectively with managers and coworkers
  • Organize and maintain stock room and refrigerated areas

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef