Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.80 - $17.35
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Work Schedule

Flexible
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Benefits

weekly pay
Fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a leading travel center operator that focuses on providing top-quality amenities and exceptional service to professional drivers, commuters, and travelers. Known for its expansive network of travel centers and restaurants across the United States, Pilot Company places a strong emphasis on creating inclusive and welcoming environments for both its guests and employees. The company prides itself on nurturing a culture where team members can grow, collaborate, and thrive in a diverse workplace that values creativity, innovation, and positivity. By embracing a wide range of guests—from professional drivers seeking clean showers and rest facilities to daily commuters grabbing coffee or vacationers picking up snacks—Pilot Company ensures every stop is a pleasant and helpful experience for everyone who walks through their doors.

The role available at Pilot Company is designed for individuals passionate about delivering excellent guest service and thriving in a dynamic, fast-paced environment. Starting pay rates range from $12.80 to $17.35 per hour, reflecting the company’s commitment to fair and competitive compensation. This position offers more than just a job; it provides an opportunity to be part of a team dedicated to service excellence in the travel industry. Employees play a crucial role in maintaining the overall appearance and cleanliness of the restaurant, managing inventory to ensure availability, operating cash registers accurately, and delivering friendly and efficient service to guests.

Potential team members will benefit from Pilot Company’s supportive workplace culture, which encourages continuous learning and career advancement. There are numerous opportunities to cross-train and work in other roles within travel centers and restaurants, allowing employees to expand their skillset and explore new career paths within the organization. This makes the role ideal for those looking to start or continue a rewarding career in the hospitality and service sector.

Pilot Company’s comprehensive benefits package includes weekly pay, a 15-cent per gallon fuel discount, free daily meals, low-cost health plans for full-time employees, paid time off, and family leave, reflecting the company’s dedication to employee well-being. Additionally, programs such as the wellness program, reward and recognition initiatives, professional development resources, 401(k) retirement savings plans, and adoption assistance further support team members both personally and professionally.

The company values diversity and equal opportunity, encouraging applicants of all backgrounds and experiences to apply. Military veterans are especially encouraged to join the Pilot Company team, where their skills and dedication can be appreciated and honed in a supportive environment. With a focus on building inclusive teams and providing excellent service, Pilot Company offers a career opportunity where employees can make a positive impact every day and grow within an established, respected company in the travel and hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service preferred
  • Basic math and computer skills
  • Strong communication skills
  • Ability to stand for extended periods
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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