Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $16.53
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Work Schedule

Flexible
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a well-established and dynamic travel center and hospitality provider dedicated to delivering exceptional service to a diverse range of guests including professional drivers, daily commuters, and vacation travelers. With a focus on creating an inclusive, creative, and positive environment, Pilot Company embraces the diversity of both its customers and team members. This inclusivity not only fosters creativity and innovation but also contributes to a welcoming atmosphere where every guest feels valued and every team member can thrive.

As a respected leader in travel centers and convenience services, Pilot Company offers its employees a unique opportunity to be part of a team that prioritizes mutual respect, growth, and customer satisfaction. The company is committed to maintaining a workplace culture that enables team members to build meaningful connections and careers. With hourly pay rates starting between $15.00 and $16.53, Pilot Company provides competitive compensation along with various benefits designed to support the well-being and financial security of its employees.

The role available at Pilot Company is centered on creating a positive experience for every guest through fast, friendly, and clean service. Whether welcoming a long-haul truck driver needing a quick shower and refreshments, a commuter grabbing their morning coffee, or a family on vacation seeking snacks, the position requires an individual who excels in customer interaction and operational efficiency. Candidates can expect to engage in a variety of duties such as managing inventory, operating cash registers, and maintaining the overall cleanliness and appearance of the restaurant.

This position is ideal for individuals passionate about team building and service excellence who enjoy working in a lively environment where no two days are the same. Pilot Company encourages applicants who are eager to grow professionally and explore other roles within the travel centers and restaurants, offering ongoing training and experience to develop a versatile skill set. The company also values veterans and actively encourages their applications, reaffirming its commitment to diversity and inclusion.

Additionally, applying for a position at Pilot Company guarantees non-discriminatory consideration regardless of race, color, religion, sex, national origin, disability, veteran status, or any other legally protected status. As an employer, Pilot Company recognizes the importance of balancing work and life, reflected in its comprehensive benefits package including weekly pay, fuel discounts, free daily meals, low-cost health plans, paid time off, and family leave. Professional development opportunities, wellness and reward programs, 401(k) retirement plans, and adoption assistance further enhance the employee experience, reflecting Pilot Company’s dedication to supporting the career journey of every team member.

This role offers more than just employment; it presents a chance to be part of a community focused on making every stop memorable and every guest interaction impactful. Joining Pilot Company means becoming part of a forward-thinking company that values innovation, teamwork, and customer service excellence.

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or related field preferred
  • Ability to communicate effectively with guests and team members
  • Reliable and punctual
  • Ability to stand for extended periods
  • Ability to handle a fast-paced environment

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers telephones and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights days weekends and holidays

Job Duties

  • Provide guests fast friendly and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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