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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $21.25
Work Schedule
Standard Hours
Flexible
Benefits
Paid vacation
Sick Time
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
shift meal discounts
employee recognition programs
Career advancement opportunities
Virtual care
Online mental health services
Job Description
The Cheesecake Factory is a renowned leader in experiential dining, named to FORTUNE Magazine's "100 Best Companies to Work For" list every year since 2014. As a culinary-forward organization, it is relentlessly focused on hospitality and delivering delicious, memorable experiences created by passionate people. The company owns and operates 353 restaurants across the United States and Canada under several well-known brands, including The Cheesecake Factory, North Italia, and Flower Child. Additionally, it has an international presence with 34 licensed Cheesecake Factory restaurants globally. Beyond its restaurant operations, the company runs two bakery facilities that produce high-quality cheesecakes and other baked... Show More
Job Requirements
- Previous restaurant, hospitality, or food service industry experience
- strong communication and interpersonal skills
- ability to multitask and stay organized in a fast paced environment
- dependable and punctual with a strong work ethic
- ability to lift up to 50 pounds
- ability to stand for extended periods, continuously bend, reach and twist
- must be at least 18 years old
Job Qualifications
- Previous restaurant, hospitality, or food service industry experience
- familiarity with front of house operations including To Go orders or curbside service is a plus
- experience with cash registers, cash handling, and credit/debit transactions
- strong communication and interpersonal skills with a focus on guest service
- ability to multitask and stay organized in a fast paced environment
- dependable, reliable, adaptable, and punctual with a strong work ethic
- team player who is passionate about hospitality and contributing to a positive workplace culture
- must be at least 18 years old
Job Duties
- Warmly greet guests in person and by phone, delivering a positive and seamless carry-out experience
- answer phones and guest questions using clear, friendly communication
- demonstrate active listening during guest interactions
- use menu knowledge to make recommendations and handle food allergies confidently
- assist guests with the app when placing or picking up orders
- take and enter orders accurately using a POS system with attention to detail
- process payments efficiently and accurately, including cash handling and credit/debit transactions using basic math skills
- pack orders carefully with speed and a sense of urgency, following instructions to ensure guest satisfaction
- support teamwork by assisting with dessert finishing, barista functions, and preparing drinks and espresso beverages
- maintain cleanliness and organization of cashier and take out areas
- complete closing tasks and sidework with consistency and ownership
- work well under pressure with a positive, patient attitude
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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