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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.39 - $23.40
Work Schedule
Standard Hours
Benefits
Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
paid Volunteer Time Off
Job Description
Floor & Decor is a leading specialty retailer in the home improvement sector, focusing on hard surface flooring and related accessories. Established with a mission to offer a vast selection of premium-quality products at competitive prices, Floor & Decor has earned its reputation by providing excellent customer service and solutions tailored to individual project needs. The company operates large warehouse-style stores that boast extensive inventory, making it convenient for customers to find everything they need for their flooring projects in one place. With a dedicated team of associates committed to maintaining high standards and a welcoming shopping environment, Floor &... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Availability to work full-time or part-time shifts
- Ability to lift and move objects between 10 and 50 pounds
- Willingness to travel to other stores for support if needed
- Ability to stand, walk, reach, climb, stoop, kneel, crouch or crawl as required
Job Qualifications
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Ability to handle cash, credit, and check transactions accurately
- Strong communication and interpersonal skills
- Ability to work with a team and independently
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company’s safety processes
- Act and work in a manner consistent with the company’s core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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