Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.60 - $15.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
Fuel discount
Free Meals
Health Insurance
Paid Time Off
Family leave
401(k) retirement savings plan

Job Description

Pilot Company is a leader in the travel center and convenience store industry, dedicated to providing outstanding services to travelers across the country. With a widespread network of travel centers and restaurants, Pilot Company specializes in serving professional drivers, commuters, and vacationers alike. The company prides itself on fostering an inclusive and dynamic environment where team members can thrive and guests experience exceptional service at every visit. Known for its diverse workforce and commitment to innovation and positivity, Pilot Company is a brand recognized for making every journey better for both its employees and its customers. The company offers a range of roles within its travel centers and restaurants, emphasizing career growth and cross-training to help team members explore various positions within the organization. Pilot Company is currently hiring for a front-line team member role that offers an engaging and fast-paced work environment. The role is designed for individuals passionate about providing excellent customer service, contributing to team success, and creating a welcoming atmosphere for guests. Pay rates for this position start between $11.60 and $15.70 per hour, reflecting the company’s commitment to fair and competitive compensation. Working at Pilot Company means joining a team that values inclusivity, celebrates diversity, and embraces creativity in the workplace. The company offers numerous employee benefits designed to support the well-being and career advancement of its team members, including weekly pay, fuel discounts, free meals, low-cost health plans for full-time workers, paid time off, and family leave. The role is ideal for candidates who thrive in social settings, enjoy engaging with guests, and can manage multiple responsibilities with efficiency and friendliness. Team members will have the opportunity to grow professionally through Pilot Company’s wellness programs, reward and recognition initiatives, professional development opportunities, and retirement savings plans. This position offers exposure to diverse work experiences and the chance to be part of a company with a strong commitment to equal opportunity employment and veteran inclusion. The front-line team member plays a vital role in delivering fast, friendly, and clean service, maintaining inventory and restaurant cleanliness, operating cash registers accurately, and contributing to a positive guest experience. Pilot Company encourages candidates from all backgrounds to apply and become part of its mission to make every stop along their career journey a great one.

Job Requirements

  • High school diploma or equivalent
  • prior experience in customer service or retail preferred
  • excellent communication skills
  • basic math skills for handling sales transactions
  • ability to stand for long periods
  • availability to work flexible hours including nights, weekends, and holidays
  • ability to follow company policies and procedures

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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