Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.38 - $14.88
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
401(k) retirement savings plan

Job Description

Pilot Company is a well-established travel center and hospitality company dedicated to providing exceptional services to a diverse range of customers, from professional drivers and daily commuters to vacationers passing through. The company prides itself on creating an inclusive, positive environment that fosters creativity and innovation among its employees while maintaining a strong focus on delivering outstanding customer experiences. Pilot Company offers a dynamic workplace where team members can thrive in a fast-paced setting that ensures no two days are the same. With a commitment to diversity and inclusion, the company embraces all individuals and promotes a culture of respect and collaboration. Pilot Company actively encourages military personnel to apply and offers equal consideration to all qualified applicants irrespective of race, color, religion, sex, national origin, disability, or any other federal, state, or local protected status.

The role available is designed for individuals passionate about customer service and team building. The company offers team members an opportunity to engage with a variety of guests, from professional drivers needing clean amenities to commuters grabbing their morning coffee and vacationers seeking convenient snacks during their travels. This position provides an important opportunity to contribute to the positive atmosphere of the travel centers and restaurants while also gaining valuable experience in various roles within the company. The company offers pay rates starting between $11.38 and $14.88 per hour and a range of attractive benefits including weekly pay, fuel discounts, free meals, low-cost health plans for full-time employees, paid time off, and family leave. Pilot Company values professional growth and allows cross-training and mobility within its operations, supporting team members’ career advancement. Ultimately, joining Pilot Company means becoming part of a supportive team dedicated to making every stop along a guest’s journey—and your career journey—a rewarding and enjoyable experience.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service preferred
  • ability to communicate effectively
  • basic math skills
  • ability to stand for extended periods
  • ability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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