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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.75 - $16.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Job Description
Wingstop is a leading fast-casual dining restaurant specializing in chicken wings with bold flavors and a customer-focused dining experience. Founded to provide guests with high-quality wings in a vibrant and friendly environment, Wingstop has grown into a popular destination for wing lovers across the country. As an independently owned and operated franchisee, Wingstop FWS prides itself on delivering fast, friendly, and excellent customer service, ensuring each guest feels welcomed and valued throughout their visit. The company culture emphasizes integrity, honesty, and teamwork, aiming to create a positive workplace where employees can thrive and guests receive an outstanding dining experience.Show More
Job Requirements
- Experience using a computer and register (POS) system preferred
- Food Handler Certification is required
- Strong cash handling skills
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include mornings, evenings, weekends, late nights, and/or holidays
Job Qualifications
- Experience using a computer and register (POS) system preferred
- Food Handler Certification is required
- Strong cash handling skills
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include mornings, evenings, weekends, late nights, and/or holidays
Job Duties
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Wingstop
- Greet all guests in a friendly and welcoming manner whether by phone or in person
- Place orders for guests in-person and over the phone
- upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions
- Be knowledgeable on menu offerings, sauce descriptions, and promotions to better assist guests in making order recommendations and answering questions
- Monitor that all orders are ready within the quoted guest order readiness times
- Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction
- Strong cash handling skills to accurately process cash, credit card and gift card transactions, and balance of register at end of shift
- Assist in maintaining a clean workplace
- keep the Front of House (FOH) clean and stocked
- including restrooms
- Restock products during periods of downtime or as directed
- Practice safe food handling procedures by following all safety and sanitation guidelines
- promote safety in the workplace
- Maintain a professional and presentable appearance according to the company’s Uniform Standards
- Receive and handle complaints from guests and guide the manager on duty if a problem requires escalation
- Leave guests with a long-lasting and positive impression of their WINGSTOP experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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