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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Bonus opportunities
Career advancement opportunities
Relocation opportunities
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Personal holiday
Volunteer time off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories in the United States. Established with a commitment to offering the highest quality products at competitive prices, Floor & Decor has built a reputation for providing a superior shopping experience to both professional installers and do-it-yourself shoppers. The company operates large warehouse-style stores staffed with knowledgeable associates who are passionate about flooring solutions and customer service. With a focus on innovation, customer satisfaction, and community involvement, Floor & Decor continues to expand its footprint nationwide, making it a preferred destination for flooring needs.
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Job Requirements
- Must be 18 years or older
- knowledge of basic math skills
- customer service experience
- potential travel to other stores for support
- ability to stand, walk, reach, kneel, crouch, and occasionally lift 20-50 pounds
Job Qualifications
- Customer service experience
- knowledge of basic math skills
- ability to operate a point of sale (POS) system
- effective communication skills
- friendly and enthusiastic attitude
- ability to work collaboratively in a team environment
- strong attention to detail
Job Duties
- Greet every customer in a helpful and courteous manner
- connect with customers, ask about their projects, recommend products and excite customers about their purchase
- provide above and beyond customer service and exceed customer expectations
- demonstrate and understand compliance of the company’s safety processes
- act and work in a manner consistent with the company’s core values
- process customers at checkout using the point of sale (POS) system
- process customer refunds and exchanges according to established guidelines
- open and close registers
- follow established cash, check and credit card acceptance procedures
- answer the telephone according to company guidelines
- stock, tag and display merchandise as required
- create price tags and merchandise signs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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