Cashier

Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories. Established with a mission to provide customers with the best products and services at an excellent value, Floor & Decor operates nationwide stores offering an extensive variety of tile, wood, laminate, and natural stone flooring options. The company is renowned for its extensive product assortment, commitment to customer service, and a strong focus on the professional contractor and homeowner markets. Known for fostering a dynamic and supportive work environment, Floor & Decor emphasizes career growth, diversity, and inclusion, ensuring that associates are empowered to excel and advance within the company.

The role of Cashier, also known as Customer Service Associate, at Floor & Decor is pivotal in shaping the customer’s shopping experience. As the first and last point of contact, Cashiers are responsible for delivering superior customer service by greeting customers warmly, assisting with product recommendations, processing transactions accurately, and handling returns or exchanges efficiently. This position demands individuals who are friendly, enthusiastic, honest, and hardworking entrepreneurs with a passion for helping customers create successful projects. Cashiers use a point of sale (POS) system to process purchases and must adhere to company safety and operational procedures while maintaining the company’s core values in every interaction.

This full-time and part-time position offers an hourly wage ranging from $17.10 to $20.65, reflecting the value Floor & Decor places on quality customer engagement. Cashiers are also involved in merchandising tasks such as stocking, tagging, and displaying merchandise, along with creating price tags and signage, to ensure an inviting and organized store environment. Employees may occasionally travel between stores to provide support, enhancing collaboration and operational efficiency across locations.

Working at Floor & Decor as a Cashier means being part of a company focused on equal employment opportunities without discrimination based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status, among others. The company embraces diversity and inclusion and provides reasonable accommodations for individuals with disabilities according to the Americans with Disabilities Act and applicable laws.

Employees operate in a warehouse-like environment with moderate noise levels and handle medium physical work requirements, including lifting, carrying, and moving items weighing between 10 to 50 pounds. The job also involves standing, walking, reaching, climbing, stooping, kneeling, crouching, or crawling as necessary. Store hours are structured to accommodate busy customer shopping times, running Monday through Sunday with specific opening and closing times for both store and pickup services.

Floor & Decor offers a comprehensive benefits package to support employee financial stability, health, and work-life balance. Benefits include bonus opportunities, career advancement pathways, a 401k plan with company match, an Employee Stock Purchase Plan, and a Referral Bonus Program. Additionally, eligible associates have access to medical, dental, vision, and life insurance plans, paid vacation and sick time, paid holidays with a personal holiday, and paid Volunteer Time Off starting on day one. This role is ideal for individuals seeking a rewarding retail career with opportunities for personal and professional growth in a supportive and diverse environment.