Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.38 - $14.88
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program

Job Description

Pilot Company is a leading operator in the travel center industry, dedicated to providing exceptional service to professional drivers, commuters, and travelers across the nation. With a rich history of commitment to customer satisfaction and a dynamic, inclusive work culture, Pilot Company stands out as an employer of choice within the realm of travel centers and restaurants. Their business model revolves around catering to diverse guests’ needs, offering clean facilities, quality food, fuels, and convenience items that enhance every journey. The company emphasizes a supportive environment where team members foster creativity, innovation, and positivity, ensuring a rewarding experience not just for guests but for the employees themselves.

The role at Pilot Company focuses on delivering fast, friendly, and efficient customer service in a busy restaurant setting within their travel centers. Team members have the unique opportunity to interact daily with a diverse guest base that includes professional truck drivers looking for a clean shower and a reliable meal, commuters grabbing their morning coffee, and vacationing families seeking their favorite travel snacks. This environment ensures no two days are alike, providing dynamic challenges and the chance to build strong interpersonal skills within a team-oriented culture.

Employees enjoy a variety of benefits, including weekly pay, a fuel discount, free daily meals, and access to low-cost health plans for full-time staff. The company also supports work-life balance with paid time off and family leave options. Significant emphasis is placed on inclusivity and equal opportunity, ensuring all qualified applicants receive consideration without discrimination. Additionally, military applicants are welcomed and encouraged to join, reflecting Pilot Company’s commitment to diversity and community support.

This role is ideal for individuals who are passionate about customer service, enjoy working as part of a team, and want to grow their careers within a company that values employee development. Pilot Company encourages internal mobility by offering training and opportunities to experience different roles within their travel centers and restaurants. This not only helps build a versatile skill set but also fosters long-term career growth within the organization.

The position offers competitive hourly wages starting between $11.38 and $14.88 per hour and promises a workplace atmosphere that embraces diversity and celebrates both employees and guests. Joining Pilot Company means becoming part of a community focused on making every stop a great experience, whether it’s for customers traveling across the country or employees building their professional journeys.

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Ability to communicate effectively
  • Basic math skills for handling transactions
  • Ability to stand for long periods
  • Must be punctual and reliable

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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