Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $17.35
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Work Schedule

Flexible
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a well-established leader in the travel center and convenience store industry, dedicated to providing exceptional service and convenience for drivers, commuters, and travelers across the country. With its expansive network of travel centers and restaurants, Pilot Company is committed to creating a welcoming, inclusive environment for all guests and team members. Known for its dynamic and fast-paced work culture, the company emphasizes teamwork, customer service excellence, and personal growth opportunities for employees. Team members are encouraged to take initiative, develop new skills, and explore diverse roles within the company, fostering a career path that is as rewarding as it is diverse.

Embracing diversity and inclusivity, Pilot Company values every team member’s unique contributions, fueling a workplace culture that celebrates creativity, innovation, and positivity. Whether the guest is a professional driver needing a quick shower and a clean rest stop, a commuter grabbing their morning coffee, or a vacationer picking up snacks for their journey, Pilot Company ensures a superior customer experience at every visit. The company supports military applicants and provides equal opportunity employment without any discrimination.

The role being offered is essential in maintaining the high standards of service and cleanliness that Pilot Company is known for. This customer-facing position centers around delivering fast, friendly, and efficient service to guests, handling cash register operations, and maintaining inventory levels to ensure product availability. The team member will also be responsible for maintaining the overall appearance and cleanliness of the restaurant, creating a pleasant and inviting environment for guests. Strong customer service skills and the ability to work collaboratively within a team are paramount for this role.

Pilot Company provides competitive pay rates starting between $15.00 and $17.35 per hour, with additional benefits designed to support employees’ well-being and professional growth. Benefits include weekly pay, a 15 cent per gallon fuel discount, free daily meals, affordable health plans for full-time employees, paid time off, family leave, wellness programs, and a 401(k) retirement savings plan with adoption assistance. Employees are also encouraged to participate in the company’s reward and recognition programs and professional development opportunities, reinforcing a commitment to long-term career advancement.

As a member of the Pilot Company team, employees enjoy a workplace culture that is both inclusive and focused on creating a better day for every guest and team member alike. By joining Pilot Company, team members become part of a larger mission to make every stop along the journey—whether it’s a guest’s or a team member’s—an enjoyable and memorable experience. This role offers not only steady employment but also room to grow within one of the most respected names in travel center and quick service restaurant operations.

Job Requirements

  • High school diploma or equivalent
  • excellent customer service skills
  • ability to handle cash transactions accurately
  • basic computer skills
  • ability to work flexible hours including nights, weekends, and holidays
  • strong communication skills

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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