Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.60 - $15.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
Low cost health plans
Paid Time Off
Family leave
Wellness Program

Job Description

Pilot Company is a leading travel center company dedicated to serving professional drivers, commuters, vacationers, and all travelers in between. With vibrant travel centers and restaurants located across the country, Pilot Company provides a dynamic and inclusive environment that brings people together. The company prides itself on embracing diversity among both its guest base and team members, fostering creativity, innovation, and a positive atmosphere that makes every visit memorable. Known for its commitment to exceptional customer service, Pilot Company creates an environment where every stop is not just a break in the journey but a refreshing experience. The team culture emphasizes collaboration, respect, and personal growth, contributing to a workplace where no two days are the same and team members feel empowered to make a difference daily.

The role offered is an exciting position that places team members directly in the heart of customer interaction within the company's renowned travel centers and restaurants. Team members are tasked with providing fast, friendly, and clean service to a wide range of guests, including professional drivers seeking a refreshing clean shower, commuters grabbing their morning coffee, and vacationers needing their favorite snacks on the road. This position offers a unique opportunity to engage with a diverse group of people and help craft an inclusive atmosphere that makes each guest feel welcome. New hires are welcomed into a supportive environment encouraging teamwork, innovation, and continuous learning.

Team members receive comprehensive training to not only excel in their hired roles but also to prepare them for other positions within the company. Pilot Company actively promotes internal growth and cross-functional skill development, ensuring employees have the chance to expand their career horizons. The employment type typically offers hourly pay rates starting at $11.60 to $15.70 per hour. Additional benefits include weekly pay, a 15 cent fuel discount, free daily meals, affordable health plans for full-time employees, paid time off, and family leave. The company values applicants from all backgrounds and encourages military personnel to apply, promoting equal employment opportunities without discrimination.

This role is ideal for individuals passionate about outstanding customer service, teamwork, and contributing to a positive guest experience. It promises an engaging work environment where personal contributions are recognized and rewarded, supported by wellness programs, professional development initiatives, and retirement savings plans. In summary, joining Pilot Company means starting a fulfilling career journey with a reputable and growing travel center company that values its people and guests alike.

Job Requirements

  • High school diploma or equivalent
  • ability to provide fast, friendly, and clean service
  • ability to maintain inventory
  • ability to operate cash registers
  • ability to maintain the overall appearance and cleanliness of the restaurant
  • ability to provide excellent guest service
  • availability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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