Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.60 - $15.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a well-established leader in the travel center and hospitality industry, dedicated to providing exceptional service to travelers of all kinds across the United States. Known for their comprehensive network of travel centers and restaurants, Pilot Company caters to a diverse guest base including professional drivers, daily commuters, and vacationers. The company prides itself on fostering a warm, inclusive atmosphere where team members are empowered to deliver outstanding service, create meaningful connections, and contribute to a positive workplace culture. This commitment to quality and inclusivity is reflected in Pilot Company's continuous efforts to embrace diversity and innovation, positioning them as a highly respected employer in the travel and hospitality sector.

Pilot Company is currently looking for motivated individuals to join their team in roles that emphasize customer service, team collaboration, and operational excellence. The employment type is regular hourly part-time or full-time positions starting with pay rates between $11.60 and $15.70 per hour. This role offers a dynamic working environment where no two days are the same, with opportunities to interact with a wide range of guests and team members. Employees not only serve customers by providing quick, friendly, and clean service, but also have the chance to develop professionally through training opportunities in various roles available within the travel centers and restaurants. This makes it an excellent place for those who are passionate about customer experience and interested in career growth within the company. Pilot Company also values team members who bring creative ideas and a positive attitude, contributing to an energizing workplace that encourages both personal and professional development. Team members enjoy a supportive environment equipped with wellness programs, reward and recognition initiatives, and professional development resources. The role allows employees to contribute to the company’s mission of making every stop on guests’ journeys a pleasant and memorable one while advancing their own career in a reputable and inclusive company.

Job Requirements

  • High school diploma or equivalent
  • prior experience in customer service preferred
  • ability to work various shifts including nights and weekends
  • excellent communication skills
  • ability to stand for extended periods
  • basic math skills
  • ability to handle cash transactions accurately
  • team-oriented mindset

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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