Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.38 - $14.88
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program

Job Description

Pilot Company is a leading travel center and convenience store operator committed to providing exceptional service to professional drivers, commuters, travelers, and vacationers across the nation. With a mission to create a welcoming and inclusive atmosphere, Pilot Company prides itself on fostering a work environment where diversity, creativity, and positivity thrive. Established as a trusted stop for those on the road, Pilot Company offers more than just fuel and food — it delivers a full-service experience with amenities such as clean showers, fresh meals, and accessible shopping options to enhance every guest's journey. The company emphasizes team building, exceptional customer service, and continuous professional growth opportunities, making it an attractive employer for individuals passionate about hospitality and teamwork.

The role at Pilot Company is crafted to ensure that every guest experience is fast, friendly, and memorable. As a team member, your primary responsibility will be to provide excellent guest service, operating within a dynamic environment where interactions vary daily. This position is hourly with pay rates starting between $11.38 and $14.88 per hour, suitable for individuals seeking part-time or full-time work with flexible schedules that include nights, days, weekends, and holidays. The job encompasses maintaining restaurant cleanliness, managing inventory, operating cash registers, and being an active part of a cohesive team dedicated to upholding the high standards Pilot Company is known for. Furthermore, the company supports employees by providing training opportunities for various roles within its travel centers and restaurants, encouraging career advancement and skill development.

Pilot Company offers a comprehensive benefits package that enhances the employee experience, including weekly pay, fuel discounts, free daily meals, and access to low-cost health plans for full-time staff. Paid time off, family leave, and wellness programs underline the company’s commitment to work-life balance and employee well-being. Additional perks like reward and recognition programs, professional development initiatives, 401(k) retirement savings plans, and adoption assistance further demonstrate the company's investment in its team members' growth and security. The company operates with a commitment to equal opportunity employment and encourages military applicants to apply, affirming its dedication to diversity and inclusion in the workplace.

This position is ideal for motivated individuals who excel in guest service, enjoy working in a team environment, and want to be part of a company that values every stop along their career journey. Pilot Company ensures that every day brings a new opportunity to make a difference in the lives of guests and colleagues alike, creating a positive, supportive, and energetic atmosphere where you can build a rewarding career and form lasting relationships.

Job Requirements

  • High school diploma or equivalent
  • prior customer service experience preferred
  • basic math skills for handling cash transactions
  • ability to stand and walk for extended periods
  • excellent communication skills
  • ability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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