
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.60 - $15.70
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
401(k) retirement savings plan
Job Description
Pilot Company is a leading operator of travel centers and convenience stores across North America, dedicated to providing superior service and amenities to drivers on the road and travelers alike. Founded with the mission to make every stop a positive experience, Pilot Company has grown to become one of the most trusted brands in the travel center industry. Their locations offer a variety of services including fresh food options, clean restrooms and showers, fueling stations, and retail conveniences tailored to meet the needs of a diverse customer base ranging from professional drivers to everyday commuters and vacationing families. The company prides itself on fostering an inclusive and engaging work environment where team members feel valued and empowered to grow both personally and professionally. With numerous opportunities for advancement and cross-training in various roles within their travel centers and restaurants, Pilot Company encourages employees to develop skills and explore different career paths within the organization.
This particular role focuses on delivering exceptional guest service as a team member within one of Pilot Company’s travel center restaurants. The position offers starting pay rates between $11.60 and $15.70 per hour and emphasizes a dynamic work environment where no two days are the same. Team members in this role are responsible for creating a welcoming atmosphere while serving a wide variety of guests, including long-haul truck drivers, commuters, and tourists. In addition to customer interaction, responsibilities include maintaining restaurant cleanliness, managing inventory, operating cash registers, and contributing to a team-focused culture that values positivity and collaboration. This role provides an excellent opportunity for individuals passionate about customer service and team building, with a pathway to learn and grow within the company. Pilot Company also supports a culture of diversity and inclusion, ensuring equal employment opportunities for all applicants regardless of race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.
Employees enjoy a comprehensive benefits package including weekly pay, a 15-cent fuel discount, free daily meals, affordable health insurance plans for full-time team members, paid time off, and family leave. Additional programs aimed at employee wellness, professional development, and recognition are also available, highlighting Pilot Company’s commitment to supporting and investing in its workforce. Whether you are just starting your career or looking to advance in the hospitality or retail industry, this role with Pilot Company offers a supportive and rewarding environment designed to help you succeed while making a positive impact on every guest's day.
This particular role focuses on delivering exceptional guest service as a team member within one of Pilot Company’s travel center restaurants. The position offers starting pay rates between $11.60 and $15.70 per hour and emphasizes a dynamic work environment where no two days are the same. Team members in this role are responsible for creating a welcoming atmosphere while serving a wide variety of guests, including long-haul truck drivers, commuters, and tourists. In addition to customer interaction, responsibilities include maintaining restaurant cleanliness, managing inventory, operating cash registers, and contributing to a team-focused culture that values positivity and collaboration. This role provides an excellent opportunity for individuals passionate about customer service and team building, with a pathway to learn and grow within the company. Pilot Company also supports a culture of diversity and inclusion, ensuring equal employment opportunities for all applicants regardless of race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.
Employees enjoy a comprehensive benefits package including weekly pay, a 15-cent fuel discount, free daily meals, affordable health insurance plans for full-time team members, paid time off, and family leave. Additional programs aimed at employee wellness, professional development, and recognition are also available, highlighting Pilot Company’s commitment to supporting and investing in its workforce. Whether you are just starting your career or looking to advance in the hospitality or retail industry, this role with Pilot Company offers a supportive and rewarding environment designed to help you succeed while making a positive impact on every guest's day.
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service preferred
- Ability to handle transactions accurately
- Strong communication skills
- Ability to stand for long periods and perform physical tasks
- Willingness to work flexible hours including weekends and holidays
- Must be able to work as part of a team
Job Qualifications
- Incredible guest service skills and ability to maintain a guest focused culture
- Ability to complete accurate sales transactions
- Ability to use computers, telephones, and other equipment as needed
- Ability to work as part of a team
- Experience in a similar position
- Ability to work a flexible schedule of nights, days, weekends, and holidays
Job Duties
- Provide guests fast, friendly, and clean service
- Maintain inventory
- Operate cash registers
- Maintain the overall appearance and cleanliness of the restaurant
- Provide excellent guest service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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