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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $20.10
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
paid Volunteer Time Off
Job Description
Floor & Decor is a leading specialty retailer in the hard surface flooring industry, offering an impressive selection of tile, wood, laminate, and natural stone products along with a rich assortment of decorative and installation accessories. As a well-established company, Floor & Decor has built a reputation for providing quality products at competitive prices to meet the needs of contractors, remodelers, and do-it-yourself customers alike. The company operates with a commitment to excellence and customer satisfaction, backed by a strong value-driven culture and a team-oriented environment. Known for its performance-driven workplace and dedication to career development, Floor & Decor provides... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
- Ability to lift 20-50 pounds occasionally and 10-25 pounds frequently
- Ability to stand, walk, reach, kneel, crouch, and balance
- Willingness to follow company core values and safety protocols
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Friendly and enthusiastic personality
- Ability to work both full-time and part-time schedules
- Strong communication and interpersonal skills
- Ability to follow company safety processes
- Capability to handle cash office functions and POS system
- Ability to create price tags and merchandise signs
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company’s safety processes
- Act and work in a manner consistent with the company’s core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to the company guidelines
- Stock, tag and display merchandise as required
- Be able to create price tags and merchandise signs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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