Cashier

Floor & Decor is a leading specialty retailer in the hard surface flooring industry, offering an impressive selection of tile, wood, laminate, and natural stone products along with a rich assortment of decorative and installation accessories. As a well-established company, Floor & Decor has built a reputation for providing quality products at competitive prices to meet the needs of contractors, remodelers, and do-it-yourself customers alike. The company operates with a commitment to excellence and customer satisfaction, backed by a strong value-driven culture and a team-oriented environment. Known for its performance-driven workplace and dedication to career development, Floor & Decor provides ample opportunities for advancement within the organization.

The Cashier (Customer Service Associate) position at Floor & Decor involves serving as the first and last point of contact for customers, playing a vital role in delivering exceptional customer service. The role is fundamental in creating positive shopping experiences by greeting customers warmly, assisting with product inquiries, and handling the checkout process with accuracy and professionalism. Cashiers are responsible for processing sales transactions, managing product returns and exchanges, and supporting basic cash office functions such as opening and closing registers following strict cash handling procedures. This role is designed for individuals who are enthusiastic, friendly, and motivated, with a strong work ethic and dedication to the company’s core values.

This position is available in both full-time and part-time capacities, offering a competitive pay range of $17.00 to $20.10 per hour. Employees in this role often interact with a variety of customers, providing product recommendations and project advice to ensure customers leave satisfied and excited about their purchases. Beyond customer interactions, cashiers assist in maintaining the sales floor by stocking merchandise, creating price tags, and ensuring displays are visually appealing. They are also expected to adhere to all company safety procedures and contribute to a positive and professional store environment. Ideal candidates are honest, accountable, and possess basic math skills along with previous customer service experience. The role may occasionally require travel between stores for support and collaboration.

Working conditions typically involve a warehouse-like environment where employees may encounter moving equipment and vehicles. The physical requirements include the ability to lift and move objects ranging from lightweight items to those weighing up to 50 pounds, and to perform physical activities such as standing, walking, reaching, kneeling, and balancing. Floor & Decor is committed to equal employment opportunities, providing reasonable accommodations to qualified individuals, and fostering an inclusive workplace environment free from discrimination. Overall, this position offers a balanced work-life environment with defined store and pickup hours, substantial benefits, and opportunities for career growth within a dynamic retail setting.