Job Overview

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Compensation

Hourly
Range $10.00 - $14.00
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Work Schedule

Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
flexible schedule
Training and Development
Retirement Plan

Job Description

This job opening is for a position at a well-established food service restaurant that prides itself on putting the guest experience first. The restaurant operates in a fast-paced environment where team members work collaboratively to provide outstanding customer service and maintain the highest standards of cleanliness and quality. The establishment has a reputation for fostering a welcoming atmosphere not only for guests but also for its employees, emphasizing courteous interactions, positive attitudes, and teamwork. With a focus on delivering timely and accurate orders, the restaurant ensures guests enjoy a pleasant dining experience every visit. Employees are expected to be reliable, punctual, and fully committed to their roles within the team.

The role is customer-facing and involves a variety of responsibilities from greeting guests with a warm smile to handling orders efficiently, managing guest complaints adeptly, and maintaining a clean and organized workspace. Team members must be able to work under pressure, remain productive and focused throughout their shift, and demonstrate a genuine sense of care and respect toward both guests and coworkers. This position requires standing and walking for long periods, as well as the physical ability to lift items weighing between 10 to 65 pounds. Candidates must also be flexible, willing to learn new skills, and ready to accept constructive feedback to improve performance continuously. The employment type is full-time or part-time with a pay range of $10.00 to $14.00 per hour, depending on experience. This job opportunity is ideal for someone enthusiastic about customer service, capable of multitasking in a busy setting, and eager to contribute to a positive team environment.

Job Requirements

  • Reliable and punctual
  • able to work in a fast-paced environment
  • ability to work as part of a team and also independently
  • must be able to follow instructions and company standards
  • maintain clean and organized work areas at all times
  • follow all food safety and sanitation procedures
  • willing to switch between duties (cook, fryer, cleaning, maintenance) as needed
  • positive attitude and willingness to learn
  • able to stand for extended periods of time
  • must be able to work weekends and holidays

Job Qualifications

  • Demonstrates integrity and ethical behavior
  • ability to stand and walk approximately 90%-95% of shift
  • ability to lift and carry 10-65 lbs
  • ability to take guests’ orders, operate a cash register, and read video monitors
  • ability and desire to work in a very fast-paced environment

Job Duties

  • Models a guest comes first attitude
  • has a genuine smile and displays a friendly and positive spirit
  • appreciates guests and makes them feel welcome
  • is always polite and courteous
  • ensures the timeliness, quality, and accuracy of all orders
  • conveys a sense of urgency
  • handles guest complaints effectively using the CARE model - courtesy, apology, resolution, extra effort
  • interacts effectively with diverse groups of people and does not have or display any biases
  • gets along with other team members and always shows care and respect
  • ensures personal and uniform cleanliness
  • helps and compliments other team members
  • makes new employees feel welcome and helps train employees as assigned
  • follows instructions, is consistently productive and focused
  • willingly accepts direction and feedback from management and other team members
  • follows procedures and standards in performing all workstation activities
  • has excellent record of attendance and punctuality (5 minutes before scheduled start time), and is flexible to meet restaurant scheduling needs
  • is dependable and reliable
  • maintains restaurant cleanliness inside and outside by following cleaning and maintenance procedures
  • maintains clean, neat appearance
  • follows uniform and grooming standards

Job Criteria

Experience

No experience required


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