Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.80 - $17.35
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a leader in the travel center and convenience retail industry, dedicated to providing excellent service and a welcoming atmosphere for all travelers. Established with a commitment to quality and customer satisfaction, Pilot Company operates numerous travel centers and restaurants across the country. These centers cater to a diverse range of guests, from professional drivers seeking clean showers and quick meals to commuters grabbing their morning coffee and vacationers picking up snacks for their journeys. The company’s culture embraces diversity, innovation, and positivity, fostering an inclusive environment where employees and customers alike feel valued and supported. Joining Pilot Company means becoming part of a team that values creativity, a collaborative spirit, and a passion for making every stop along a journey a memorable experience. The organization offers various career opportunities within its travel centers and restaurants, encouraging team members to grow by gaining experience in multiple roles. Pilots believe in nurturing talent and offering paths for advancement, creating a vibrant and dynamic workplace with no two days being the same.

The role at Pilot Company offers an hourly pay ranging from $12.80 to $17.35, reflecting the company’s fairness and commitment to rewarding its team members. The position centers around providing fast, friendly, and clean service to guests, ensuring their experience is positive from the moment they arrive until they leave. Responsibilities include operating cash registers, maintaining inventory, and upholding the cleanliness and overall appearance of the restaurant or travel center. The role is ideal for individuals who thrive in a team environment and are passionate about customer service. Successful candidates will contribute to the creation of an inviting atmosphere where guests feel welcomed and valued. Pilot Company also offers opportunities for full-time team members to benefit from low-cost health plans, paid time off, family leave, and other valuable perks. Employees enjoy a 15-cent fuel discount, free daily meals, and weekly pay, enhancing their overall job satisfaction. This position is designed for individuals ready to embark on a rewarding career journey, working in an energetic, fast-paced environment while making meaningful connections with diverse guests and colleagues. Pilot Company is committed to equal employment opportunities and actively encourages applications from candidates of varied backgrounds, including military veterans. The company’s dedication to support and development is reflected in its wellness program, reward and recognition initiatives, professional development opportunities, a 401(k) retirement savings plan, and adoption assistance. Working at Pilot Company means becoming part of a supportive community that values each member’s contribution and fosters personal and professional growth.

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • ability to stand for extended periods
  • excellent communication skills
  • basic math skills
  • ability to follow company policies
  • ability to work various shifts including weekends and holidays
  • willingness to learn and adapt

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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