Job Overview

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Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $11.60 - $15.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
Fuel discount
Free Meals
Health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement plan
Adoption assistance

Job Description

Pilot Company is a leading operator of travel centers and travel plazas across the United States, renowned for offering a dynamic and inclusive work environment. With pay rates starting between $11.60 and $15.70 per hour, Pilot Company emphasizes team building, exceptional customer service, and the joy of meeting new people. The company caters to a wide range of guests including professional drivers seeking clean shower facilities, commuters grabbing their morning coffee, and vacationers looking for their favorite snacks to continue their journeys. Pilot Company believes in creating a supportive and engaging atmosphere for both its guests and employees, fostering an inclusive culture that celebrates diversity and encourages innovation and positivity in the workplace.

The role offered is essential to creating memorable guest experiences at Pilot Company's travel centers and restaurants. This position involves delivering fast, friendly, and clean service to ensure every guest’s day is improved. It is not limited to a single type of task; the job includes maintaining inventory, operating cash registers, and upholding high standards of restaurant cleanliness and appearance. The company values versatility and supports team members in developing skills across various roles within the travel centers and restaurants, providing extensive training and growth opportunities. Working at Pilot Company means becoming part of a family that prioritizes career development, values employee contributions, and actively supports work-life balance.

This role is perfect for individuals passionate about guest services and teamwork, aiming to grow their career in a vibrant, customer-focused environment. Pilot Company promotes a diverse and inclusive culture, welcoming applicants regardless of race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. Benefits include weekly pay, a 15-cent fuel discount, free daily meals, low-cost health plans for full-time employees, paid time off, and family leave. Additional perks include a wellness program, rewards and recognition initiatives, professional development opportunities, a 401(k) retirement savings plan, and adoption assistance. Military personnel are strongly encouraged to apply, reflecting the company’s commitment to a diverse workforce and community involvement. Join Pilot Company and make your next career stop a rewarding and exciting journey.

Job Requirements

  • High school diploma or equivalent
  • Customer service experience preferred
  • Ability to work flexible hours including nights, weekends, and holidays
  • Basic math and computer skills
  • Ability to stand for extended periods
  • Strong communication skills

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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