Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.60 - $15.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a prominent travel center and convenience store operator committed to providing an exceptional experience for every guest. With a diverse customer base that includes professional drivers, daily commuters, and vacationers, Pilot Company fosters an inclusive and dynamic work environment where team members play a crucial role in delivering outstanding service. The company is passionate about team building, customer service, and creating a welcoming atmosphere that encourages innovation, creativity, and positivity among its staff and customers alike. Known for its extensive network of travel centers and restaurants, Pilot Company offers employees various opportunities for growth and cross-training within different roles, aiming to make every stop on their career journey as rewarding as possible. The positions provide competitive pay starting from $11.60 to $15.70 per hour, depending on experience and location, with a focus on hourly roles in fast-paced service environments.

The role offered is centered on delivering fast, friendly, and efficient service to guests while maintaining clean and orderly operations within the restaurant setting. Employees in this position handle multiple responsibilities ranging from inventory management, operating cash registers, ensuring cleanliness, and most importantly, providing excellent guest service. This job is ideal for those who enjoy working in a team-oriented environment and thrive on interacting with diverse customers. Candidates will engage in crucial day-to-day activities that contribute to the overall positive experience for visitors, such as supporting a guest-focused culture, performing accurate transactions, and using various equipment and technology necessary for the role. Pilot Company also places a strong emphasis on training and supporting employee development, offering wellness programs, recognition rewards, and benefits to foster career growth and personal well-being. This makes the position an excellent opportunity for motivated individuals passionate about service and looking to build a career within the travel center industry.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service preferred
  • strong communication skills
  • ability to stand for extended periods
  • availability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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