Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Range $11.12 - $14.05
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program

Job Description

Pilot Company is a renowned leader in the travel center industry, providing essential services to travelers and professional drivers across the country. With a strong commitment to delivering exceptional customer experiences and fostering an inclusive environment, Pilot Company operates a vast network of travel centers and restaurants designed to meet the diverse needs of its guests. Whether it is a commercial driver stopping for a clean shower, a commuter grabbing their morning coffee, or a vacationer seeking their favorite snack, Pilot Company aims to make every stop a positive and memorable one. This company thrives on a culture of innovation, creativity, and positivity, driven by a dedicated team passionate about hospitality and service excellence.

The role available at Pilot Company is a dynamic customer service position that emphasizes team collaboration, quick and friendly service, and maintaining high standards of cleanliness and order within the restaurant setting. Starting pay ranges from $11.12 to $14.05 per hour, reflecting the company’s commitment to competitive wages and employee satisfaction. Employees have opportunities for career growth within the business, including cross-training for various positions across the travel centers and restaurants. This ensures team members can develop new skills and advance their careers while contributing to the overall success of the company.

This position involves engaging directly with guests to provide prompt, courteous service while managing transactions efficiently. Team members are responsible for maintaining inventory control, operating cash registers accurately, and upholding the cleanliness and presentation of the restaurant to create an inviting atmosphere for every visitor. Beyond daily tasks, employees at Pilot Company participate in multiple programs that enhance their work-life balance and professional development. These programs include wellness initiatives, recognition and rewards, and access to adoption assistance, exemplifying the company’s holistic approach to employee well-being.

Employees benefit from a comprehensive package, including weekly pay, a 15-cent fuel discount, free daily meals, low-cost health plans available to full-time members, paid time off, and family leave. The company values diversity and equal opportunity, ensuring a welcoming workplace for all applicants regardless of race, color, religion, sex, national origin, disability, or veteran status. Military personnel are especially encouraged to apply, underscoring Pilot Company’s dedication to supporting diverse backgrounds and experiences.

In summary, this role at Pilot Company is ideal for individuals who thrive in customer-facing environments, enjoy teamwork, and are looking for meaningful work with opportunities for career advancement. The company’s focus on inclusivity, professional growth, and employee support makes it an excellent choice for anyone seeking a rewarding career in hospitality and retail within the travel services industry.

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • ability to stand for extended periods
  • reliable transportation
  • strong communication skills
  • ability to work flexible hours including weekends and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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