Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $17.35
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
10 low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a leading travel center and restaurant company dedicated to providing exceptional service to a diverse range of guests. Known for fostering an inclusive and dynamic work environment, Pilot Company emphasizes the importance of team building, customer service, and creating positive experiences for every visitor who walks through their doors. The company caters to a broad audience including professional drivers looking for a clean shower, commuters grabbing their morning coffee, and vacationers seeking their favorite snacks for the road. With pay rates starting between $15.00 and $17.35 per hour, Pilot Company offers competitive wages as part of its commitment to rewarding its team members fairly.

At Pilot Company, no two days are the same as the company encourages a culture of innovation, creativity, and positivity fueled by its diverse guests and team members. This diversity not only enriches the workplace culture but also drives the company’s mission to make every stop – both on an employee’s career journey and the guests’ travel experience – a great one. The company offers ample opportunities for career growth and development, including cross-training for various roles within their travel centers and restaurants. Employees are encouraged to explore different positions and gain new experiences, fostering both skill development and job satisfaction. The supportive work atmosphere, combined with the company’s dedication to inclusivity and equal opportunity, makes Pilot Company an ideal place for those passionate about customer service and team collaboration.

The role at Pilot Company involves delivering fast, friendly, and clean service to guests, maintaining inventory, operating cash registers, and ensuring the overall cleanliness and appearance of the restaurant. The position requires excellent guest service skills, the ability to handle accurate sales transactions, and teamwork. Employees are valued not only for their individual contributions but also for how they contribute to a welcoming and guest-focused culture. This role offers an excellent platform for individuals looking to build a career in hospitality and customer service, with support systems like wellness programs, reward and recognition initiatives, professional development opportunities, and comprehensive benefits including low-cost health plans for full-time employees. Pilot Company is committed to providing a positive and rewarding work environment where employees can thrive and grow.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service preferred
  • Ability to handle cash and operate a register
  • Strong communication skills
  • Ability to stand for extended periods
  • Willingness to work flexible hours including weekends and holidays
  • Must be legally authorized to work in the United States

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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