Job Overview

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Compensation

Hourly
Range $11.25 - $15.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan

Job Description

Goodwill-West Texas is a renowned nonprofit organization dedicated to providing job training, employment placement services, and community-based programs for people with disabilities or other barriers to employment. With a strong commitment to enhancing the quality of life and promoting economic self-sufficiency in West Texas, Goodwill-West Texas operates retail stores that support its mission by selling donated goods. These stores play a crucial part in generating funds to support their various community initiatives, creating a meaningful impact locally.

The role at Goodwill-West Texas is centered on delivering top-tier customer service in retail settings while simultaneously contributing to sales and store upkeep. This position requires a motivated, friendly individual who can manage multiple responsibilities efficiently to ensure smooth store operations and customer satisfaction. The employee will be tasked with maintaining an inviting and organized sales floor through diligent housekeeping, effective merchandising, and timely signage updates. Operating the cash register with precision and adhering to loss prevention policies is vital to uphold the integrity and financial health of the store. This dynamic role is instrumental in fostering an excellent customer experience, not only at the sales floor level but also at the cash wrap point, where customer interaction culminates in final transactions.

The position emphasizes teamwork, attentiveness, and a proactive approach to problem-solving, all while reflecting the core values and standards of Goodwill-West Texas. Employees are expected to be attentive to customers’ needs, provide helpful product information, and create a welcoming atmosphere that encourages repeat visits and positive referrals. This job offers an excellent opportunity for individuals passionate about retail and community service to join a reputable organization that values its workforce and actively supports local community welfare through its business operations.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in retail or customer service
  • Ability to operate a cash register
  • Strong communication skills
  • Attention to detail
  • Ability to stand for extended periods
  • Ability to follow Goodwill-West Texas standards

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to operate a cash register
  • Attention to detail
  • Ability to work as part of a team
  • Basic math skills

Job Duties

  • Maintain excellent customer service
  • Generate sales
  • Perform housekeeping duties
  • Manage merchandising and signage
  • Operate cash register accurately
  • Implement loss prevention measures
  • Ensure an excellent customer experience throughout the sales floor and cash wrap

Job Criteria

Experience

Entry Level (1-2 years)


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