Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

401k
Paid training
employee discount
Employee Referral Program
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Tailwind Concessions is a well-established company specializing in providing exceptional food and beverage services in high-traffic locations such as airports. Known for its commitment to quality and customer satisfaction, Tailwind Concessions creates memorable guest experiences by combining excellent service with a fun and inviting atmosphere. The company embraces diversity and inclusivity in the workplace and encourages veterans and military family members to apply, emphasizing equal opportunity for all potential employees. Full-time employees benefit from comprehensive health, dental, and vision coverage, along with other advantageous employee perks. Tailwind Concessions values its team members and fosters a supportive environment where employees can grow and succeed.

The Cashier role at Tailwind is a critical position that guarantees a smooth operational flow and positive customer interaction. As a Cashier, your primary responsibility is to process transactions accurately and efficiently while maintaining a friendly demeanor and delivering outstanding customer service. You will be the face of Tailwind for many guests, greeting customers warmly, taking orders with enthusiasm, and ensuring every guest has an enjoyable shopping or dining experience. This role requires attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.

Your duties will extend beyond transaction processing to include preparing and serving coffee, espresso drinks, and other beverages according to company standards. You will also maintain a clean and organized workspace to uphold hygiene and operational efficiency. Assisting with inventory management and restocking supplies ensures the smooth continuity of service throughout each shift. Customer satisfaction is paramount, and as such, you will provide information about menu items, suggest recommendations, and resolve any customer queries or concerns professionally and courteously. Collaboration with team members is essential to create a seamless operational flow and a positive work environment.

This role requires the ability to pass a TSA background check to obtain an airport badge, reflecting the secure nature of the work environment at airport locations. Punctuality and reliable transportation are also critical requirements, ensuring that you can consistently arrive on time and contribute effectively to the team. Tailwind Concessions offers a dynamic and supportive workplace where motivated individuals are welcomed to deliver exceptional service and grow their careers.

Job Requirements

  • Must be able to pass a TSA background check to receive an airport badge
  • must have reliable transportation and the ability to be punctual

Job Qualifications

  • Experience with point of sale systems
  • previous experience in cash handling and customer service
  • ability to be cross trained

Job Duties

  • Greet customers warmly and take their orders with a smile
  • process customer transactions accurately and efficiently using a cash register and point of sale system
  • provide exceptional customer service by greeting customers, answering questions and resolving issues
  • prepare and serve coffee, espresso drinks, and other beverages according to our standards
  • maintain a clean and organized workspace
  • assist with inventory management and restocking supplies
  • provide information about menu items and make recommendations
  • collaborate with team members to ensure a smooth operation

Job Criteria

Experience

Mid Level (3-7 years)


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