Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.50 - $15.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount

Job Description

Goodwill-West Texas is a reputable nonprofit organization dedicated to enhancing the lives of individuals and families by providing high-quality retail services alongside community support programs. As part of a network that spans nationwide, Goodwill-West Texas operates retail stores that not only offer affordable merchandise but also contribute their earnings towards workforce development and employment services for people with disabilities or other barriers to employment. The organization is committed to fostering a culture of service, integrity, and respect, which is reflected in the overall customer experience and the store environment.

The available retail sales associate role is essential for maintaining excellent customer service standards and ensuring efficient store operations. This position primarily involves engaging with customers to promote a welcoming and helpful atmosphere, processing sales transactions accurately, and supporting various tasks that contribute to the visual appeal and organization of the store. The role demands responsibility for performing routine housekeeping duties, restocking merchandise, and assisting in the receipt and monitoring of donations. Operators of this role must exhibit attentiveness to loss prevention measures and security protocols, safeguarding the financial transactions and store assets with utmost accuracy.

This role requires standing and walking for extended periods, handling merchandise safely, and being flexible with work hours in alignment with store hours and business needs. Candidates with previous retail sales experience are preferred, though the position is open to those willing to learn and grow within a supportive team environment. The associate will also be expected to operate equipment such as POS systems and scanners efficiently and follow all company procedures related to pricing, signage, and customer interaction.

Overall, this retail sales associate position at Goodwill-West Texas offers opportunities to be part of a mission-driven organization that directly impacts community well-being through its retail operations and beyond. Competitive compensation aligned with retail standards and the chance to develop relevant skills within a nonprofit setting make this a meaningful employment opportunity for motivated individuals seeking to contribute to both the organization and the community.

Job Requirements

  • Must be able to read and write
  • Retail sales experience preferred
  • Ability to accurately operate and balance cash register
  • Basic mathematic skills required
  • Ability to communicate appropriately with coworkers and customers
  • Ability to operate all equipment necessary to perform their duties
  • Must be able to safely handle, lift and carry items
  • Ability to stand and walk for long periods
  • Ability to stoop and bend
  • Willing to perform tasks necessary to ensure continuous store operations
  • Ability to work varied hours and days as business dictates

Job Qualifications

  • Retail sales experience preferred
  • Ability to accurately operate and balance cash register
  • Basic mathematic skills required
  • Ability to communicate appropriately with coworkers and customers
  • Ability to operate all equipment necessary to perform their duties such as POS and scanner
  • Must be able to safely handle, lift and carry items
  • Ability to stand and walk for long periods
  • Ability to stoop and bend
  • Willing to perform tasks necessary to ensure continuous store operations
  • Ability to work varied hours and days as business dictates

Job Duties

  • Ensure that each customer receives outstanding customer service by promoting a customer friendly environment
  • Greet, acknowledge and express genuine concern for customers and their needs
  • Accurately and efficiently complete all sales transactions including discounts, tax exemptions, voids, cash donations, etc
  • Understand Goodwill Mission programs and follows the 'round up' scripting to support the Mission
  • Maintain security protocol regarding passwords and money handling
  • Accurately balance cash drawer, complete daily sales and deposit documentation
  • Maintain knowledge of products, placement and pricing
  • Assist in floor moves, merchandising, display maintenance and store housekeeping
  • Assist in receiving and monitoring stock and processing and replenishing merchandise as necessary
  • Adhere to all company policies, procedures and practices including signage, pricing and loss prevention
  • Must be able to perform all aspects of donation process, including receiving donations
  • Communicate appropriately and positively with co-workers and others
  • Perform other duties and responsibilities as assigned by supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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