Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Night Shifts
Benefits
fully employer paid medical plan option
Fully employer paid life insurance
Medical assistance insurance
Dental Insurance
Vision Insurance
401(k)
Job Description
This position is offered by G&M, a respected company operating in the retail sector, specifically focused on providing convenient and efficient services to customers in a friendly and safe environment. G&M is known for maintaining high corporate standards that emphasize customer satisfaction and operational excellence. The company prides itself on creating a welcoming and clean workspace for both customers and employees, ensuring that every interaction aligns with their core values and business goals. The position is a full-time hourly role based in the retail department, reporting directly to the Store Manager. It is not a managerial position but requires someone who is highly skilled in multitasking and teamwork, able to support daily store operations while upholding safety and quality standards.
The role involves a wide range of responsibilities, primarily focused on delivering exceptional customer service according to G&M corporate standards and management instructions. The successful candidate will need to operate Point of Sale (POS) systems accurately to handle various payment methods, including cash, credit cards, and vendor checks. This role also involves administering sales transactions related to age-restricted items such as alcohol, tobacco, and lottery, requiring strict adherence to identification verification policies to comply with laws and company regulations. Employees in this position actively participate in sales promotions and campaigns, and are encouraged to practice suggestive selling to enhance customer relations and contribute to meeting sales targets.
Beyond sales transactions, the role also includes food service elements such as preparing hot food items, brewing fresh coffee, and maintaining condiment bars. Store cleanliness and maintenance are critical, as the employee will be responsible for ensuring that all equipment is sanitized, functional, and the store is free from litter. Daily cleaning routines involve sweeping, mopping, and wiping down fuel delivery areas, counters, and food warmers. Employees must also manage product deliveries, stock shelves, and monitor product freshness through regular inspections and rotation of perishable goods.
Safety is paramount in this retail environment, and the employee must take proactive measures to preserve the safety of everyone at the work location. This includes adhering to company policies on robbery and violence prevention and participating in store safety and emergency protocols. There are also specific cleaning and maintenance tasks for night shifts and responsibilities for preparing the store for busy periods such as the morning rush.
Overall, this role offers an opportunity to join a dynamic retail team committed to high service standards, operational efficiency, and a safe work environment. The successful candidate will develop valuable skills in customer service, food handling, sales, and store maintenance, contributing to the ongoing success of G&M stores.
The role involves a wide range of responsibilities, primarily focused on delivering exceptional customer service according to G&M corporate standards and management instructions. The successful candidate will need to operate Point of Sale (POS) systems accurately to handle various payment methods, including cash, credit cards, and vendor checks. This role also involves administering sales transactions related to age-restricted items such as alcohol, tobacco, and lottery, requiring strict adherence to identification verification policies to comply with laws and company regulations. Employees in this position actively participate in sales promotions and campaigns, and are encouraged to practice suggestive selling to enhance customer relations and contribute to meeting sales targets.
Beyond sales transactions, the role also includes food service elements such as preparing hot food items, brewing fresh coffee, and maintaining condiment bars. Store cleanliness and maintenance are critical, as the employee will be responsible for ensuring that all equipment is sanitized, functional, and the store is free from litter. Daily cleaning routines involve sweeping, mopping, and wiping down fuel delivery areas, counters, and food warmers. Employees must also manage product deliveries, stock shelves, and monitor product freshness through regular inspections and rotation of perishable goods.
Safety is paramount in this retail environment, and the employee must take proactive measures to preserve the safety of everyone at the work location. This includes adhering to company policies on robbery and violence prevention and participating in store safety and emergency protocols. There are also specific cleaning and maintenance tasks for night shifts and responsibilities for preparing the store for busy periods such as the morning rush.
Overall, this role offers an opportunity to join a dynamic retail team committed to high service standards, operational efficiency, and a safe work environment. The successful candidate will develop valuable skills in customer service, food handling, sales, and store maintenance, contributing to the ongoing success of G&M stores.
Job Requirements
- A high school diploma or GED equivalent
- food handlers permit, if required by store/county
- ability to communicate (verbally and in writing) in English
- have open availability to work all shifts as needed at home store and other stores within district when the need arises
Job Qualifications
- A high school diploma or GED equivalent
- excellent computer skills / competency in PDI Enterprise POS (evaluation required)
- excellent customer service skills
- excellent interpersonal skills
- ability to learn simple tasks quickly and work with little or no supervision
- basic math skills
- food handlers permit, if required by store/county
- ability to communicate (verbally and in writing) in English
- have open availability to work all shifts as needed at home store and other stores within district when the need arises
Job Duties
- Take measures to preserve the safety of employees and all others in the work location
- operate POS (cash register and fuel console) precisely and accurately manage money and other types of payment received for product sold
- enter all transactions into the register, accept payments and account for all funds
- conduct sales transactions accurately and quickly
- perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food sales
- check identification for alcohol, tobacco, and lottery products according to company policy
- actively participate in all sales promotions and other campaigns
- practice suggestive selling and build customer relations
- review and adhere to all city, county, state, and federal laws affecting store operations
- always maintain a neat personal appearance and wear company uniform and name tag
- preparation of hot food items in accordance with current procedures as designated by Store Manager
- ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition
- sweep floors and spot mop as well as clean mop water as needed and before changing shifts
- wipe down Fuel Delivery area using orange safety vest and cones
- wipe down pumps and change outside water/trash when needed
- ensure restroom is spot checked often and restocked when needed
- perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment
- front face cooler and Hydrazone as well as dust merchandise
- clean all station windows, straighten, and organize backroom supplies and equipment as needed
- receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques
- stock shelves with new merchandise, this includes front face cooler, Hydrazone and entire store as needed
- wipe down all counters, food warmers, microwaves and keep all trays clean (no liquid)
- re-stock merchandise as needed to ensure there are no holes or sparse shelves
- conduct daily inspections of perishable products to check code dates (freshness) and proper rotation
- follow company policy on robbery/violence prevention and safety
- review and adhere to store safety/emergency procedures
- participate in all store sales building, customer service, and team-building activities
- when working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly
- brew fresh coffee every 2 hours (set timers), maintain condiment bar, monitoring fresh food availability
- when working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts
- deep clean restroom
- sock and clean walls and floor
- completely clean and fill all machines, including hot food warmer and conventional oven, creamer machine, fountain machine, coffee pots etc
- prepare for the morning rush by ensuring fresh coffee is brewed as well as the creamer machine is clean and restocked
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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