Kroger logo

Cashier

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance

Job Description

The Kroger Family of Companies, originating from a small Cincinnati grocery store over a century ago, has blossomed into the nation's largest grocer, proudly operating nearly 2,800 stores across 35 states under 28 different names. As America’s grocer, Kroger is passionate about uniting diverse teams with a common goal: To Feed the Human Spirit. This mission drives an unwavering commitment to innovation, creating exceptional experiences not only for customers but also for communities and associates alike. Food lies at the heart of everything Kroger accomplishes, embodying care and dedication to both quality and service.

Within the Kroger family, people matter deeply. The company strives to provide all associates with the ingredients needed to carve their own recipe for success—both within their careers and in their personal lives. Whether seeking part-time work or exploring new career paths, Kroger offers fresh opportunities that foster growth and development. Associates benefit from comprehensive training programs, diverse career pathways, and a supportive workplace culture focused on respect, honesty, integrity, diversity, inclusion, and safety. This welcoming environment encourages employees to thrive both professionally and personally.

The role of a Cashier/Checker at Kroger is integral to delivering an outstanding customer experience through exceptional service. This position involves actively engaging and assisting customers, ensuring their transactions are processed smoothly, quickly, and accurately. Cashiers play a key role in creating a clean, safe shopping atmosphere where customers feel valued, welcomed, and confident in their purchases. They also uphold company policies, including those related to payments, restricted items, security, and safety regulations. The Cashier/Checker's duties encompass much more than just scanning groceries—they embody Kroger's core values by fostering trust, integrity, and respect in every customer interaction.

In a fast-paced retail setting, the Cashier/Checker must demonstrate effective communication, conflict resolution, and problem-solving abilities, maintaining composure even under pressure. This role offers flexible scheduling that accommodates various lifestyles and commitments, while delivering meaningful work experiences that help associates grow and prosper. Kroger supports its team members with competitive benefits, including medical, dental, and vision coverage, paid time off, employee discounts, tuition reimbursement, and emotional and financial assistance programs. If you are caring, purpose-driven, and eager to learn, Kroger presents an unmatched opportunity to develop your skills within a company dedicated to feeding the future through engagement, respect, and a shared passion for food and people.

Job Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction

Job Qualifications

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Prior experience as a bagger or courtesy clerk preferred
  • Ability to operate point of sale systems
  • Strong interpersonal skills
  • Ability to work cooperatively in high paced environments
  • Problem-solving skills
  • Integrity and honesty in handling money and customer information

Job Duties

  • Greet and engage customers actively and courteously
  • Process customer transactions quickly, accurately, and efficiently at the point of sale
  • Handle various payment methods including cash, checks, credit, debit, SNAP EBT, WIC, and coupons according to company policy
  • Adhere to company guidelines on restricted sale items and control cash shortages or overages honestly
  • Report pricing discrepancies and follow established policies for postage stamps, gift cards, and coupons
  • Stay updated with current promotions, seasonal ads, and special offers
  • Maintain food safety standards and ensure a clean, safe environment
  • Identify and report unsafe conditions or equipment issues to management
  • Provide excellent customer service by answering product questions and fostering a welcoming atmosphere
  • Comply with all local, state, federal laws and company guidelines
  • Work cooperatively in a fast-paced and sometimes stressful environment
  • Manage conflict reasonably and nonconfrontationally
  • Maintain honesty and integrity regarding customer and business information
  • Follow directions and seek assistance to resolve customer and business concerns
  • Provide support through interaction with minors, individuals with special needs, and older adults
  • Perform essential job functions with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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