
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
The Kroger Family of Companies began over a century ago in Cincinnati as a small grocery store and has since evolved into the nation’s largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America’s grocer, Kroger is deeply committed to nurturing a diverse workforce united by a passion for food and community, all working toward a shared mission: To Feed the Human Spirit. Kroger stands out as a leader in the retail grocery industry through a rich history of innovation and dedication to creating extraordinary customer experiences that make shopping enjoyable, convenient, and memorable for every patron.
At Kroger, people matter. The company takes pride in supporting its associates’ growth, offering them the ingredients to build successful and fulfilling careers alongside work-life balance. Whether individuals are looking for part-time opportunities or seeking long-term career paths, Kroger provides an inclusive environment that values respect, honesty, integrity, diversity, inclusion, and safety. Customers and employees alike benefit from Kroger’s commitment to delivering exceptional service, a safe and welcoming environment, and opportunities for continuous learning and development.
The role of Cashier/Checker is a frontline position vital to maintaining Kroger’s high standards of customer experience. This role involves more than just processing transactions; it entails creating a welcoming atmosphere where customers feel valued and appreciated through exceptional service and attentive engagement. Cashiers at Kroger ensure efficient and accurate transaction handling, supporting various payment methods and adhering strictly to policies for restricted sales, pricing accuracy, and loss control.
Cashiers are crucial in enforcing food safety standards and store safety protocols, promptly addressing any unsafe conditions. They also serve as a helpful resource for customer inquiries about products and store services, facilitating positive interactions that encourage customer loyalty. This position requires the ability to work effectively in a fast-paced and sometimes high-pressure setting while maintaining cooperative teamwork, conflict management skills, and integrity concerning business practices.
Kroger supports its associates by offering flexible scheduling, competitive pay, and comprehensive benefits including healthcare, paid time off, emotional and financial counseling, educational tuition reimbursement, and the potential for professional growth through extensive training programs. With an emphasis on associate wellbeing and career development, Kroger pledges to empower employees to thrive both personally and professionally. This opportunity is ideal for driven individuals passionate about delivering exceptional customer experiences and eager to grow in the retail industry. Join the Kroger family and be part of a company that values and invests in its people to feed the future together.
At Kroger, people matter. The company takes pride in supporting its associates’ growth, offering them the ingredients to build successful and fulfilling careers alongside work-life balance. Whether individuals are looking for part-time opportunities or seeking long-term career paths, Kroger provides an inclusive environment that values respect, honesty, integrity, diversity, inclusion, and safety. Customers and employees alike benefit from Kroger’s commitment to delivering exceptional service, a safe and welcoming environment, and opportunities for continuous learning and development.
The role of Cashier/Checker is a frontline position vital to maintaining Kroger’s high standards of customer experience. This role involves more than just processing transactions; it entails creating a welcoming atmosphere where customers feel valued and appreciated through exceptional service and attentive engagement. Cashiers at Kroger ensure efficient and accurate transaction handling, supporting various payment methods and adhering strictly to policies for restricted sales, pricing accuracy, and loss control.
Cashiers are crucial in enforcing food safety standards and store safety protocols, promptly addressing any unsafe conditions. They also serve as a helpful resource for customer inquiries about products and store services, facilitating positive interactions that encourage customer loyalty. This position requires the ability to work effectively in a fast-paced and sometimes high-pressure setting while maintaining cooperative teamwork, conflict management skills, and integrity concerning business practices.
Kroger supports its associates by offering flexible scheduling, competitive pay, and comprehensive benefits including healthcare, paid time off, emotional and financial counseling, educational tuition reimbursement, and the potential for professional growth through extensive training programs. With an emphasis on associate wellbeing and career development, Kroger pledges to empower employees to thrive both personally and professionally. This opportunity is ideal for driven individuals passionate about delivering exceptional customer experiences and eager to grow in the retail industry. Join the Kroger family and be part of a company that values and invests in its people to feed the future together.
Job Requirements
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- prior experience as a bagger or courtesy clerk is preferred
- ability to work well in a team environment
- strong attention to detail
- ability to manage conflict professionally
- integrity and honesty in handling transactions
- capacity to adhere to safety and food regulations
- willingness to learn and adapt
- dependability and punctuality
Job Duties
- Greet and assist customers actively and courteously
- process customer transactions quickly, accurately, and efficiently through the Point of Sale system
- handle various payment tenders including cash, checks, credit, debit, SNAP EBT, and coupons as per company policy
- adhere to company guidelines on cash shortages and overages and work to control loss
- follow procedures for restricted sale items such as alcohol, tobacco, and DVDs
- report pricing discrepancies to the Scan Coordinator
- comply with established policies for postage stamps, gift cards, and coupons
- stay informed about current, future, seasonal, and special promotions and ads
- adhere to all food safety regulations and safety procedures
- identify and report unsafe conditions or accidents to store management
- perform preventive maintenance by inspecting equipment and reporting repair needs
- create a welcoming environment enabling customers to feel important and appreciated
- comply with all local, state, federal laws and company policies
- work cooperatively in fast-paced, sometimes stressful environments
- manage conflicts reasonably and nonconfrontationally
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when solving customer or business issues
- provide support through interaction with minors, individuals with special needs, and older adults
- perform essential job functions with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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