Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Range $9.75 - $13.25
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

comprehensive medical
Vision
Dental
Prescription coverage
Paid Time Off
401(k) Plan
Exclusive employee discounts
Scholarships and educational support
access to outdoor recreation area

Job Description

Brookshire Grocery Company (BGC), headquartered in Tyler, Texas, is a prominent grocery retailer operating over 215 stores across Texas, Louisiana, Arkansas, and Oklahoma. The company proudly operates under five distinct banners: Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's. BGC is not just a business; it is a community-focused organization dedicated to creating a thriving workplace where employees are valued, celebrated, and empowered. The company emphasizes well-being with comprehensive benefits including medical, vision, dental, and prescription coverage. Employees enjoy paid time off to maintain work-life balance, 401(k) retirement plans with company contributions, exclusive discounts, scholarships for educational advancement, and access to a 205-acre recreational area for relaxation and fun.

The role of a Customer Service Cashier at BGC is crucial in fostering a positive shopping experience for customers. The position involves engaging with customers efficiently and courteously, ensuring accurate checkout transactions, and maintaining a clean and safe shopping environment. Cashiers at BGC are expected to be proficient in handling various payment methods, including cash, credit, debit, coupons, EBT, WIC, and others. Additionally, the role demands familiarity with product codes, pricing, and store promotions. Cashiers must also be attentive to legal requirements regarding the sale of age-restricted items such as tobacco, alcohol, and pharmaceutical products. Effective communication skills, the ability to multitask in a fast-paced setting, and a commitment to high accuracy are essential. The role is designed for individuals typically starting their careers or seeking a flexible, stable job with opportunities for growth within a supportive company culture that values every team member's contribution.

Job Requirements

  • Minimum of 16 years of age required
  • TABC/LACT certification required where applicable
  • Ability to stand or walk for extended periods
  • Ability to lift or move objects up to 75 lbs occasionally
  • Basic math skills
  • Ability to handle cash accurately
  • Willingness to work flexible schedules including nights, weekends and holidays
  • Ability to communicate effectively with customers

Job Qualifications

  • Typically involves on the job training
  • Minimum of 16 years of age required
  • TABC/LACT certification required where applicable
  • Basic knowledge of cash register
  • Basic knowledge of tender policies and procedures
  • Basic mathematical and counting skills
  • Ability to learn new technology systems, methods and processes
  • Ability to remain courteous with customers at all times
  • Ability to communicate effectively with customers and partners in written and verbal form
  • Ability to multi-task and work in a fast-paced environment
  • Ability to maintain a high level of accuracy
  • Ability to work flexible schedules including nights, weekends and holidays

Job Duties

  • Ensures correct checkout totals for customers by properly weighing, keying, and scanning items
  • Maintains accurate money count in register at all times
  • Accesses or memorizes product codes and remains familiar with ad and special items
  • Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc
  • Maintains friendly and customer-service-oriented attitude by greeting customers, answering questions, locating and promoting products, and responding to complaints
  • Promotes enrollment in Thank You Card program and assists customers with sign up process, where applicable
  • Ensures groceries are bagged properly by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items

Job Criteria

Experience

Entry Level (1-2 years)


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