Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.75 - $13.00
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
vision coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger is recognized as the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different names, originating from a small grocery store in Cincinnati over a century ago. This company is committed to fostering a welcoming and diverse community, emphasizing values such as respect, honesty, integrity, safety, diversity, and inclusion. As America’s grocer, Kroger unites passionate teams around the simple yet vital mission: To Feed the Human Spirit. Kroger is not only about delivering food but also about creating meaningful experiences for customers, communities, and employees alike. Here, the well-being and growth of associates are as important as the satisfaction of customers, with comprehensive benefits and career development opportunities designed to support a balanced and fulfilling work life. Kroger offers flexible employment options, whether for those seeking part-time roles or full-time career paths with room to grow. Joining the Kroger family means becoming part of an organization where people matter and every individual’s potential can flourish through continuous learning and development possibilities. The company invests heavily in employee support programs, including extensive healthcare coverage, emotional and financial support services, and educational reimbursement initiatives that empower associates to succeed on and off the job.

The role of Cashier/Checker at Kroger embodies the company’s dedication to exceptional customer service and safe, efficient store operations. This position is fundamental in enhancing the customer experience by ensuring prompt, accurate handling of purchases and interactions that make each customer feel welcome and valued. A Cashier/Checker is responsible for processing transactions through various tender methods such as cash, credit, debit, and government assistance programs while adhering to strict company policies, legal regulations, and safety standards. The role demands a thorough understanding of the point-of-sale system, the ability to handle complex discount and coupon procedures, and a focus on loss prevention through responsible cash management. Beyond transactional duties, Cashiers/Checkers play an essential role in maintaining the store’s safety by following hygiene and security protocols, reporting equipment malfunctions, and supporting the prevention of unsafe situations.

Equipped with excellent communication skills, attention to detail, and a commitment to integrity, a Cashier/Checker actively contributes to the store’s positive atmosphere by engaging customers, answering their questions, and assisting colleagues and customers with diverse needs. This role requires the ability to manage conflict calmly and reasonably, work efficiently in a fast-paced environment, and uphold company values while adhering to local, state, and federal laws. By demonstrating courtesy and professionalism, a Cashier/Checker helps to build long-term customer loyalty and supports Kroger's overarching goal of feeding not only the human spirit but also customer satisfaction and community trust. This opportunity offers a dynamic work environment with substantial opportunities for personal and professional advancement through Kroger's industry-leading training and education programs. With a commitment to associate well-being and growth, this role is ideal for individuals eager to make a meaningful impact while developing their career within a supportive and inclusive company culture.

Job Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Ability to work in a fast-paced retail environment
  • Ability to manage conflict in a calm and cooperative manner
  • Ability to follow directions and seek assistance when necessary
  • Ability to perform essential job functions with or without reasonable accommodation
  • Willingness to uphold company values and policies

Job Qualifications

  • Customer service experience
  • Effective communication skills
  • Basic math skills including counting, addition, and subtraction
  • Knowledge of point-of-sale systems
  • Ability to handle multiple forms of payment
  • Experience in a retail or grocery environment preferred
  • Ability to work in a cooperative and fast-paced setting
  • Conflict management skills
  • Understanding of food safety standards
  • High school diploma or equivalent preferred

Job Duties

  • Create an outstanding customer experience through exceptional service
  • Establish and maintain a safe and clean environment that encourages customers to return
  • Demonstrate core company values of respect, honesty, integrity, diversity, inclusion, and safety
  • Process customer transactions accurately and efficiently using POS systems
  • Handle various tenders including cash, checks, credit, debit, SNAP EBT, and coupons according to company policy
  • Monitor and control cash shortages and overages to prevent loss
  • Follow procedures for restricted sales items and report pricing discrepancies
  • Adhere to food safety regulations and store safety procedures
  • Engage customers by answering product questions and providing assistance
  • Identify unsafe conditions and notify management
  • Inspect equipment for maintenance needs and notify supervisors
  • Work cooperatively in a high-paced environment and manage conflicts calmly
  • Provide support and assistance to minors, individuals with special needs, and older adults
  • Uphold legal guidelines and company policies
  • Follow directions and seek assistance to resolve customer and business issues
  • Maintain honest and ethical business practices

Job Criteria

Experience

Entry Level (1-2 years)


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