Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance

Job Description

Kroger is America's largest grocer, a company with a rich history that began over a century ago as a tiny grocery store in Cincinnati. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different names, making it a dominant retail force dedicated to serving communities with quality food products and exceptional customer service. Kroger prides itself on its core values of respect, honesty, integrity, diversity, inclusion, and safety, which guide every aspect of its operation. The company’s mission to 'Feed the Human Spirit' reflects its deep commitment to bringing diverse teams together and creating amazing experiences not only for customers but also for associates and communities alike.

At Kroger, every team member plays an essential role in making the grocery experience a positive and memorable one. The role of a Cashier/Checker is fundamental to Kroger's customer service philosophy, requiring individuals who are passionate, courteous, and committed to providing exceptional service with integrity. This position involves greeting customers with a welcoming attitude, efficiently processing transactions, and ensuring all interactions leave a positive impression. Cashiers and Checkers are responsible for managing various payment methods, including cash, credit, debit, SNAP EBT, and other tender types, while adhering to company policies and federal regulations.

Beyond transactional duties, this role involves maintaining a clean and safe environment that encourages returning customers, in line with Kroger’s unwavering commitment to safety and quality. Cashiers also play a part in loss prevention by following guidelines to control shortages and overages and ensuring restricted sale items are handled properly. This position demands strong communication skills, attention to detail, knowledge of basic math, and the ability to work cooperatively in a fast-paced environment. Moreover, Kroger provides its associates with extensive training programs and opportunities for career advancement, ensuring each team member can grow within the company.

Kroger offers comprehensive benefits designed to support the physical, emotional, and financial well-being of its associates. These benefits include a wide range of healthcare options such as medical, dental, and vision coverage, flexible scheduling with paid time off, free counseling and financial coaching, associate discounts, tuition reimbursement up to $21,000 through their Continuing Education program, and many more. The company values its people and strives to create a supportive workplace where each employee's potential can thrive. Whether you are seeking part-time work to supplement your income or a long-term career path in the grocery retail industry, Kroger provides an environment full of opportunity and growth potential. Joining the Kroger family means becoming part of a passionate team with a shared purpose to deliver exceptional service and feed the human spirit every day.

Job Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction

Job Qualifications

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Ability to work cooperatively in a fast-paced environment
  • Ability to manage conflict in a nonconfrontational manner
  • Honesty and integrity in work practices
  • Willingness to follow directions and seek help when necessary
  • Ability to provide assistance to diverse customer groups including minors and individuals with special needs
  • Physical ability to perform essential job functions

Job Duties

  • Greet and assist customers actively and courteously at all times
  • Process customer transactions quickly, accurately, and efficiently using the Point of Sale system
  • Handle various tender types including cash, checks, credit, debit, SNAP EBT, WIC, coupons, and loyalty offers according to company policies
  • Adhere to cash handling policies and work to control shortages and overages
  • Follow guidelines on restricted items such as alcohol and tobacco
  • Report pricing discrepancies and assist with coupon and gift card transactions
  • Stay updated with current and promotional pricing
  • Maintain food safety standards and comply with safety procedures
  • Inspect equipment for preventive maintenance and report needed repairs
  • Create a welcoming environment and provide product information
  • Comply with all local, state, federal laws and company policies
  • Manage conflict reasonably and cooperatively
  • Demonstrate honesty and integrity in handling customer and business information
  • Follow directions and seek assistance as needed
  • Support customers including minors, individuals with special needs, and older adults
  • Perform essential functions with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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