Cashier

Smashburger is a leading fast-casual restaurant chain that opened its first location in 2007 with a clear and compelling mission: to serve a better burger. Since its inception, Smashburger has focused on delivering superior quality burgers alongside exceptional customer experiences. This commitment to excellence is reflected in their steady growth, with an average of 10 new restaurants opening every year. The company prioritizes fostering a positive work environment and building internal opportunities that encourage learning and career growth for their teams. Smashburger takes pride in its diverse, safe, and team-oriented workplace culture, where every team member is treated fairly and empowered to contribute meaningfully. Their motto, "We just build better," highlights their dedication to better burgers, better teams, and better overall experiences.

The Cashier (Guest Service Expert) position at Smashburger is a vital role that directly supports the company’s goal of creating memorable and enjoyable experiences for customers. As a member of the front line, the Cashier acts as the face of the restaurant, greeting guests with friendliness and ensuring each visit meets the company's high standards. This role involves more than just handling orders and payments; it is about delivering outstanding guest service, promoting teamwork, and maintaining a welcoming restaurant environment. Cashiers are expected to be knowledgeable about the menu so they can confidently make suggestions and answer any questions customers might have. Additionally, they handle point-of-sale transactions meticulously, verify order accuracy, and manage to-go orders effectively.

Working at Smashburger offers flexible scheduling within a fun and family-friendly team environment. The company understands the importance of balancing work with lifestyle commitments, making it an ideal workplace for individuals seeking growth alongside flexibility. Employees benefit from an attractive tip sharing system and referral incentives, along with 50% discounts on their delicious menu options. Eligible employees also have access to medical, dental, and vision insurance options, paid time off for vacation and sick leave, and a 401K match program for those 21 years and older. Smashburger also provides an Employee Assistance Program, fast-tracked career opportunities including management experience, and supplies uniforms and hats free of charge.

This entry-level position requires no previous experience, as Smashburger provides a comprehensive training program to equip new hires with the necessary skills to succeed. Candidates should be at least 16 years old and able to physically stand for extended periods while lifting supplies weighing up to 25 pounds. They must also be punctual, adhere to dress code policies, and be willing to work a variety of shifts including nights, weekends, and holidays. The role requires close communication with managers and kitchen staff to ensure smooth daily operations. Cashiers take pride in maintaining a clean and safe work environment by following all company-approved safety and sanitation practices. Integrity and attention to detail are crucial as cashiers handle cash and strive to minimize loss from theft or shortages. This role suits individuals who enjoy interacting with people, working collaboratively in a fast-paced setting, and have a genuine desire to contribute to a welcoming dining experience. Smashburger is committed to equal employment opportunities and fosters a workplace free from discrimination and harassment. As a part of the Smashburger team, Cashiers are more than employees; they are Guest Service Experts who champion the brand's mission with every shift.