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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.00 - $15.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
flexible scheduling
Job Description
For over a century, Kroger has evolved from a small grocery store in Cincinnati into the nation's largest grocer with nearly 2,800 stores spanning 35 states under 28 distinctive banners. As America’s grocer, Kroger is committed to bringing together diverse teams united by a shared passion for food and people. The company’s guiding mission, To Feed the Human Spirit, reflects its dedication to creating an exceptional experience not only for customers but also for the communities it serves and its associates. At Kroger, every individual’s contribution matters. The company cultivates an inclusive environment where core values such as respect, honesty,... Show More
Job Requirements
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- prior experience as a bagger or courtesy clerk preferred
- ability to work cooperatively in high-paced and sometimes stressful environments
- ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
- ability to act with honesty and integrity
- ability to follow directions and seek assistance when necessary
- ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- ability to work cooperatively in a fast-paced environment
- honesty and integrity in workplace conduct
- ability to manage conflict constructively
- ability to follow directions and seek assistance as needed
- experience interacting with diverse populations including minors and individuals with special needs
Job Duties
- Be visible and actively greet, engage, and assist customers
- process customer transactions quickly, accurately, and efficiently
- understand and handle various tenders such as cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
- adhere to company limits on cash shortages and overages and work to control loss
- adhere to guidelines on restricted sale items including alcohol, tobacco, DVDs
- report pricing discrepancies
- follow established policies for postage stamps, gift cards, and coupons
- stay current with present, future, seasonal and special ads
- comply with food safety regulations and guidelines
- reinforce safety programs by complying with safety procedures and reporting unsafe conditions
- inspect equipment and report repair needs
- create a welcoming environment by answering product-related questions
- adhere to local, state and federal laws and company guidelines
- work cooperatively in a high-paced, sometimes stressful environment
- manage conflict in a reasonable and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary
- provide support to minors, individuals with special needs, and older adults
- perform essential functions with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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