
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.00 - $15.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
flexible scheduling
Job Description
For over a century, Kroger has evolved from a small grocery store in Cincinnati into the nation's largest grocer with nearly 2,800 stores spanning 35 states under 28 distinctive banners. As America’s grocer, Kroger is committed to bringing together diverse teams united by a shared passion for food and people. The company’s guiding mission, To Feed the Human Spirit, reflects its dedication to creating an exceptional experience not only for customers but also for the communities it serves and its associates. At Kroger, every individual’s contribution matters. The company cultivates an inclusive environment where core values such as respect, honesty, integrity, diversity, inclusion, and safety are fundamental pillars that define the workplace culture.
This commitment extends into the daily operations of its stores where customer experience is paramount. The role of a Cashier/Checker at Kroger is pivotal in delivering this exceptional customer service by acting as the front line of the company’s operations. This position is far more than just scanning items and handling transactions. It involves creating a welcoming atmosphere that encourages customers to return, ensuring the environment remains safe and clean, and actively embodying Kroger’s core values during every interaction. Cashiers/Checkers engage directly with customers, providing not only efficient and accurate service but also answering questions with helpful and friendly responses that enhance the shopper’s overall experience.
The Cashier/Checker is responsible for managing various payment methods, including cash, checks, credit cards, debit cards, SNAP EBT, WIC, and more, ensuring compliance with company policies and legal regulations. The role also includes responsibilities such as reporting pricing discrepancies, adhering to safety programs, maintaining food safety standards, and supporting a cooperative and stress-resilient work environment. This role demands honesty, integrity, and a proactive attitude toward loss prevention and regulatory compliance. Candidates who thrive in this position are those who are not only efficient and detail-oriented but also passionate about making a positive impact on customers, colleagues, and the community.
Kroger offers comprehensive benefits designed to support the well-being of its associates. From a wide range of healthcare options including medical, dental, vision, and prescription coverage to flexible scheduling and paid time off, the company values its team members and invests in their growth and satisfaction. Emotional support is provided via confidential counseling services and financial coaching, while generous tuition reimbursement programs empower associates to pursue ongoing education and career advancement. Kroger’s commitment to professional development is reflected in its expansive training programs and diverse career pathways, providing employees with the tools they need to build a fulfilling career.
Whether you are seeking a part-time role or a new career path within a company that values your potential and fosters your growth, Kroger’s family-oriented culture and purposeful work environment make it an outstanding choice. Join Kroger and contribute to feeding the human spirit through exceptional service, teamwork, and dedication to community values. This is an opportunity to be part of much more than a job — it’s a chance to be part of a legacy and a future focused on caring for people while delivering excellence in everything we do.
This commitment extends into the daily operations of its stores where customer experience is paramount. The role of a Cashier/Checker at Kroger is pivotal in delivering this exceptional customer service by acting as the front line of the company’s operations. This position is far more than just scanning items and handling transactions. It involves creating a welcoming atmosphere that encourages customers to return, ensuring the environment remains safe and clean, and actively embodying Kroger’s core values during every interaction. Cashiers/Checkers engage directly with customers, providing not only efficient and accurate service but also answering questions with helpful and friendly responses that enhance the shopper’s overall experience.
The Cashier/Checker is responsible for managing various payment methods, including cash, checks, credit cards, debit cards, SNAP EBT, WIC, and more, ensuring compliance with company policies and legal regulations. The role also includes responsibilities such as reporting pricing discrepancies, adhering to safety programs, maintaining food safety standards, and supporting a cooperative and stress-resilient work environment. This role demands honesty, integrity, and a proactive attitude toward loss prevention and regulatory compliance. Candidates who thrive in this position are those who are not only efficient and detail-oriented but also passionate about making a positive impact on customers, colleagues, and the community.
Kroger offers comprehensive benefits designed to support the well-being of its associates. From a wide range of healthcare options including medical, dental, vision, and prescription coverage to flexible scheduling and paid time off, the company values its team members and invests in their growth and satisfaction. Emotional support is provided via confidential counseling services and financial coaching, while generous tuition reimbursement programs empower associates to pursue ongoing education and career advancement. Kroger’s commitment to professional development is reflected in its expansive training programs and diverse career pathways, providing employees with the tools they need to build a fulfilling career.
Whether you are seeking a part-time role or a new career path within a company that values your potential and fosters your growth, Kroger’s family-oriented culture and purposeful work environment make it an outstanding choice. Join Kroger and contribute to feeding the human spirit through exceptional service, teamwork, and dedication to community values. This is an opportunity to be part of much more than a job — it’s a chance to be part of a legacy and a future focused on caring for people while delivering excellence in everything we do.
Job Requirements
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- prior experience as a bagger or courtesy clerk preferred
- ability to work cooperatively in high-paced and sometimes stressful environments
- ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
- ability to act with honesty and integrity
- ability to follow directions and seek assistance when necessary
- ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- ability to work cooperatively in a fast-paced environment
- honesty and integrity in workplace conduct
- ability to manage conflict constructively
- ability to follow directions and seek assistance as needed
- experience interacting with diverse populations including minors and individuals with special needs
Job Duties
- Be visible and actively greet, engage, and assist customers
- process customer transactions quickly, accurately, and efficiently
- understand and handle various tenders such as cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
- adhere to company limits on cash shortages and overages and work to control loss
- adhere to guidelines on restricted sale items including alcohol, tobacco, DVDs
- report pricing discrepancies
- follow established policies for postage stamps, gift cards, and coupons
- stay current with present, future, seasonal and special ads
- comply with food safety regulations and guidelines
- reinforce safety programs by complying with safety procedures and reporting unsafe conditions
- inspect equipment and report repair needs
- create a welcoming environment by answering product-related questions
- adhere to local, state and federal laws and company guidelines
- work cooperatively in a high-paced, sometimes stressful environment
- manage conflict in a reasonable and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary
- provide support to minors, individuals with special needs, and older adults
- perform essential functions with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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