Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

fully employer paid medical plan option
Fully employer paid life insurance
Medical assistance insurance
Dental Insurance
Vision Insurance
401(k)

Job Description

G&M is a reputable retail company known for its commitment to providing excellent customer service and a welcoming shopping environment. Operating within the retail sector, G&M emphasizes delivering an exceptional customer experience through a friendly, safe, and clean store atmosphere. This company prioritizes the safety of both employees and customers while maintaining high standards of store cleanliness and operational efficiency. G&M operates stores that offer a variety of products and services including fuel sales, convenience items, and fast-food services, adhering to all relevant retail and safety regulations.

The available position is a Full-Time Retail Associate role reporting directly to the Store Manager. This hourly position is not a managerial role but plays a critical part in daily store operations and overall customer satisfaction. The Retail Associate is responsible for delivering outstanding customer service in line with G&M’s corporate standards and management’s instructions. The role requires multitasking and teamwork to maintain a positive and safe working environment. Key responsibilities include operating the Point of Sale (POS) system with accuracy, handling diverse payment methods including cash, credit cards, manufacturer coupons, and vendor checks, and ensuring compliance with regulations for alcohol, tobacco, and lottery sales. Additionally, the Retail Associate contributes to sales promotions and suggestive selling efforts to enhance customer relations and meet sales goals.

Beyond customer interaction, the role involves various store maintenance tasks such as preparing hot food items according to prescribed guidelines, maintaining cleanliness and sanitation of the store inside and out, managing inventory through receiving deliveries and stocking shelves, and performing regular safety checks. Working different shifts may include barista duties like brewing fresh coffee, maintaining food supplies, and conducting thorough cleaning tasks such as deep cleaning restrooms and cleaning shop equipment. The Retail Associate also plays a role in loss prevention by adhering to company policies on robbery and violence prevention and participating actively in team-building and sales-enhancement activities.

This position requires a candidate who is dependable, attentive to detail, and capable of following safety procedures while delivering friendly customer service. Employees must maintain a neat personal appearance, wear the company uniform and name tag, and be prepared to work various shifts as needed within the home store and other district stores. G&M values employees who are quick learners, self-motivated, and able to communicate effectively in English both verbally and in writing. The company offers robust benefits to support employee well-being and job satisfaction, reinforcing its commitment to a positive workplace culture and employee development.

Job Requirements

  • High school diploma or GED equivalent
  • Excellent computer skills with competency in PDI Enterprise POS
  • Strong customer service skills
  • Good interpersonal skills
  • Ability to learn tasks quickly and work with little supervision
  • Basic math proficiency
  • Valid Food Handlers Permit if required
  • English communication skills verbal and written
  • Availability to work flexible shifts including different stores in district
  • Ability to stand or walk entire shift
  • Ability to lift up to 50 pounds from ground to waist
  • Ability to bend and twist during work
  • Ability to work with arms bent all day
  • Ability to stoop, kneel, or crouch while working
  • Ability to push and pull with force up to 20 pounds
  • Good hand-eye coordination and ability to grasp and manipulate objects during work

Job Qualifications

  • A high school diploma or GED equivalent
  • Excellent computer skills and competency in PDI Enterprise POS (evaluation required)
  • Excellent customer service skills
  • Excellent interpersonal skills
  • Ability to learn simple tasks quickly and work independently
  • Basic math skills
  • Food Handlers Permit if required
  • Ability to communicate verbally and in writing in English
  • Open availability to work all shifts at home store and other district stores when needed

Job Duties

  • Take measures to preserve the safety of employees and others in the work location
  • Operate POS (cash register and fuel console) precisely and accurately manage money and other payment types
  • Enter all transactions into the register, accept payments and account for all funds
  • Perform service transactions such as credit card transactions, coupon redemption, vendor check-in, alcohol, tobacco, lottery, and fast-food sales according to company policy
  • Check identification for restricted product sales as required
  • Actively participate in all sales promotions and campaigns
  • Practice suggestive selling and build customer relations
  • Review and comply with relevant laws affecting store operations
  • Maintain a neat personal appearance and wear company uniform and name tag
  • Prepare hot food items as directed by Store Manager
  • Ensure store cleanliness and sanitation inside and out
  • Sweep floors and spot mop as needed
  • Clean fuel delivery area, pumps, and change water/trash outdoors
  • Regularly check and restock restrooms
  • Clean counter surfaces, store equipment, and dispose of trash
  • Face merchandise and dust shelves
  • Organize backroom supplies and clean station windows
  • Receive and stock product deliveries using proper lift techniques
  • Maintain shelf stocking to prevent empty spaces
  • Conduct daily inspections of perishable products
  • Follow company safety, robbery and violence policies
  • Act as barista backup conducting sales transactions and maintaining food supply
  • Brew fresh coffee every two hours and maintain condiment bar
  • Perform night shift cleaning duties including deep cleaning restrooms and equipment
  • Prepare for morning rush ensuring coffee and machines are ready

Job Criteria

Experience

Entry Level (1-2 years)


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