Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $12.00
Work Schedule
Fixed Shifts
Benefits
401k
Paid training
employee discount
Employee Referral Program
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Tailwind Concessions is a dynamic and customer-focused hospitality company dedicated to providing outstanding food and beverage services primarily at airport locations. Known for its vibrant and welcoming atmosphere, Tailwind Concessions ensures that travelers have a pleasant and convenient experience during their time at the airport. The company prides itself on delivering exceptional guest services through attentive staff and a diverse menu aimed at satisfying a variety of tastes and preferences. Tailwind is committed to fostering a positive work environment that values diversity, inclusion, and equal opportunity, encouraging veterans and military family members to apply and contribute to their mission.\n\nThe organization is currently seeking a highly motivated and detail-oriented Cashier to join the Tailwind team. This role is an exciting opportunity for those who enjoy engaging with customers in a fast-paced environment and want to be part of a team that values exceptional customer service. As a Cashier, you will be the face of Tailwind to many travelers, responsible for processing transactions accurately and efficiently, preparing beverages to company standards, and maintaining a clean and organized workspace. Your role will be pivotal in ensuring each guest's satisfaction by delivering a positive and fun experience throughout their visit. This position offers part-time employment with approximately 20-25 hours per week, primarily scheduled between 11 am and 7 pm, with the possibility of staying later in case of flight delays. Cashiers also have the opportunity to earn tips on top of their hourly wages, making this an attractive and rewarding part-time position.\n\nIn addition to great customer interaction, the role involves coordinating with team members to keep operations running smoothly and assisting with inventory management and restocking supplies. Tailwind emphasizes the importance of teamwork and cross-training, allowing employees to develop versatile skills that can contribute to various aspects of the concession's operations. To qualify, candidates must be able to pass a TSA background check to receive an airport badge, have reliable transportation, and demonstrate punctuality. Tailwind supports employee growth and offers benefits such as 401k plans, paid training, employee discounts, and health, dental, and vision insurance for full-time staff. The company is deeply invested in creating a safe and inclusive work culture that respects all individuals and complies with ADA standards for accommodations in the workplace.
Job Requirements
- Must be able to pass a TSA background check to receive an airport badge
- Must have reliable transportation and the ability to be punctual
Job Qualifications
- Experience with point of sale systems
- Previous experience in cash handling and customer service
- Ability to be cross trained
Job Duties
- Greet customers warmly and take their orders with a smile
- Process customer transactions accurately and efficiently using a cash register and point of sale system
- Provide exceptional customer service by greeting customers, answering questions and resolving issues
- Prepare and serve coffee, espresso drinks, and other beverages according to our standards
- Maintain a clean and organized workspace
- Assist with inventory management and restocking supplies
- Provide information about menu items and make recommendations
- Collaborate with team members to ensure a smooth operation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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